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Technology Guide for a Contactless Guest Journey

Contactless experiences are now essential for every hotel. Not only do they improve health safety, they’re the keys to giving guests the freedom and control they desire. Exceed expectations and feature contactless across the guest journey.

Contactless guest journey introduction

In a marketplace that’s undergone significant change, hoteliers need to elevate hotel operations and meet new guest expectations to win back business

Oracle Hospitality is committed to helping hoteliers embrace technologies that will allow them to achieve these goals by offering contactless and low-touch experiences for hotel guests

These web pages offer easy-to-follow guidance to tap OPERA Property Management and MICROS Simphony Point of Sale—as well as our vast partner network—to deliver not only safer but better guest experiences.

Oracle Hospitality solutions can deliver enhancements across the guest journey, from pre-arrival to post-stay

We’ve highlighted six main touchpoints that hotel guests experience during their stay. For each, we’ve listed how Oracle can reduce unnecessary contact and increase guest satisfaction.