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Your success is our North Star

When you choose Oracle, we provide both the technology and the guidance you need to succeed. At every step of your journey, from planning and adoption through to continuous innovation, we'll help you solve your most critical challenges and seize your most strategic opportunities.


Oracle experts, along with experts from our partner ecosystem, will help you define the best path to achieve your goals.


Once we’ve worked together to identify the solution that best meets your needs, we’ll help you quickly begin to realize value.


On an ongoing basis, we’ll help you innovate, gain new value from your solutions, and stay ahead of change.

How Oracle has partnered with organizations to drive their success

  • Hormel Foods logo

    “We had to rely on teamwork. We had Oracle, KPMG, and Hormel Foods people all working together. If you weren’t familiar with the group, you wouldn’t have known the difference between a Hormel Foods person and someone who worked for another company.”

    —Eldon Quam, Assistant Controller, Hormel Foods

  • Lyft logo

    “The world's going a thousand miles an hour, so for me to say, ‘Wait, I need another week’ just doesn't work anymore. Oracle is reimagining the financial systems footprint. It's a true transformation at Lyft with the products we're implementing.”

    —Lisa Blackwood-Kapral, Chief Accounting Officer, Lyft

  • ArcelorMittal logo

    “Oracle was the only vendor to demonstrate an unwavering commitment to a successful partnership. Furthermore, the basics, like those built into Oracle Cloud HCM, were much stronger than those of the competition. Oracle clearly understood how things should work."

    —Koen Mols, HR Excellence program leader, ArcelorMittal

  • Xerox logo

    “[Oracle] has come up with a lot of creative ideas to keep things moving forward. They’ve been instrumental in our journey.”

    —Sreedhar Vaidyanathan, Vice President of Digital Transformation, Xerox

Plan customer success


Define the best path to achieve your goals.

Develop a readiness plan tailored to your goals that sets you up for success

We start by understanding your goals and architecture needs and then collaborate with you to plan for your success.

  • Oracle and partner experts will share insights into the key areas of opportunity to drive business growth in your industry and provide best practices for a successful transformation. Together we’ll also help you select the best solution for your needs and develop a plan for adoption that will set you up for continuous innovation and success.
  • The Oracle Trust Center provides visibility into Oracle’s corporate security practices, privacy policies, cloud agreements, and service availability so you can plan your journey with confidence.
  • With OCI free tier, you can experience at no cost many of the benefits Oracle Cloud provides.

Save money as you move to the cloud

We help our customers optimize their investments with Oracle and save money as they move to the cloud.

Oracle Support Rewards

The more you use Oracle Cloud Infrastructure, the more you save. You could earn US$0.25 to US$0.33 in rewards for every US$1 spent on OCI.

Oracle Bring Your Own License

Supported on-premises software, such as Oracle Database and Oracle Fusion Middleware, can now be ported to corresponding Oracle PaaS services at the new reduced Oracle PaaS prices.

Oracle Universal Credits

Oracle Universal Credits make it simple for you to move to cloud, while providing flexibility. Simply purchase the credits, then use them as you wish, on the services you need to achieve your goals.

Adopt customer success


Begin to realize value and reach your goals faster.

Quickly realize your desired outcomes

We designed a guided journey that will accelerate your time to value and goal achievement.

Guidance tailored to your business

We deliver assistance that’s crafted for what you’re trying to achieve. For example, we assign support engineers to every cloud application implementation to set you up for a successful go-live, and following an OCI migration, we provide personalized recommendations to help you maximize cost savings and improve the security of your tenancy.

Faster results through automation and expertise

We use automated tools and processes with best practices built in to accelerate migrations to the cloud. And whether you plan to lead your own implementation, leverage Oracle Services, or collaborate with an Oracle partner, our experts will be right there with you.

Resources to speed adoption and value realization

Oracle's free training courses and in-application guided learning help your team successfully move to the cloud and manage the associated changes to your business. We also provide training offerings tailored to your business needs, processes, and policies.

Proactive service and resolution

With automated tooling and business process monitoring, we aim to preemptively resolve issues before they slow you down. And if you ever have a question, Oracle experts are available around the clock to assist you.

Innovate customer success


Continuously innovate, stay ahead of change, and realize great outcomes.

Stay ahead of change

We continuously release new features to help you achieve your goals, and will assist you in understanding and applying the new capabilities, including providing setup considerations, usage tips, and business benefits.

Achieve your unique goals

With Oracle Services and Oracle’s partner ecosystem, you have access to experts who can help you manage large, transformational projects and complex IT landscapes.

Get inspired by your peers

Join an Oracle community to access helpful resources, ask questions, learn about new features, get information on fixes, and connect with peers alongside Oracle product managers, transformation experts, and partners. Additionally, check out Oracle@Oracle to learn how we moved to the cloud, the benefits we’ve achieved with Oracle Cloud applications and infrastructure, and the lessons we learned along our journey.

Others are taking note of our positive impact on our customers


IDC reports that customers rate Oracle as a most-trusted SaaS vendor. They also state that Oracle is the highest-rated IaaS vendor for robust data security, ease of implementation, fast time to value, and enterprise-level customer support and service.


“Oracle is very much focused on delivering an exceptional customer experience from end to end.”


“Oracle Services continues to offer a unique position as both the product vendor, implementer and provider of post-go-live services.”

Get in touch.