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Oracle Premier Support for Engineered Systems

Complete, integrated, stack support.

Oracle hardware and software are not only engineered to work together; they are also engineered to be maintained, updated, and supported together. Oracle Premier Support for Engineered Systems provides fully integrated system support with a single point of accountability. Qualifying customers can receive the enhanced coverage of Oracle Platinum Services for no additional cost.


Optimized Performance at Every Level of the Integrated Stack

Oracle is uniquely qualified to provide the highest level of service for all your Oracle solutions. We provide the essential services and resources your business needs to maintain IT availability, increase operational efficiency, and gain competitive advantage.

  • Consistent, 24/7 coverage across all Oracle hardware and software elements that is aligned with Oracle's support offerings: Oracle Premier Support for Systems and Oracle Premier Support for Software
  • A single point of accountability and service featuring award-winning technical support and rapid onsite hardware service, essential software updates, and proactive support best practices
  • Integrated support delivered by one global service organization and one online support interface: My Oracle Support
  • One source of product updates, enhancements, and configuration recommendations for the complete solution
  • Enhanced support for qualifying configurations through Oracle Platinum Services at no additional cost
Nomura Research Institute
Customer Story

Nomura Research Institute shortens monthly batches by 18 hours, increases competitive edge, and reduces operating costs.


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