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Department of Post Accelerates Restore and Write Speeds by 125% and Creates Archives 3x Faster with Modular Tape Storage
Company: Department of Post
Customer Snapshot | Media and Entertainment | Published on July 09, 2013
Department of Post implemented Oracle’s StorageTek SL150 modular tape library to provide an automated archive and back-up solution for large volumes of broadcast television and film requiring post-production services....
New Zealand Post Gains a Single View of Customer Interactions, Improves Agent Productivity by 10%, and Reduces Chat Handling Time by 25%
Company: New Zealand Post
Customer Case Study | Communications | Published on July 08, 2013
New Zealand Post implemented Oracle RightNow solutions to provide a single view of customer interactions across multiple communication channels. It has improved agent productivity by 10%, reduced e-mail contact by 10%...
Company: Metrix Limited
Customer Snapshot | Utilities | Published on May 31, 2013
Metrix upgraded to Oracle Utilities Meter Data Management 1.6.1 and Oracle Database, Enterprise Edition 11g to improve scalability, support new power metering services, prepare for future growth, and speed the process...
Company: NZ Post
Video | Public Sector | Published on May 22, 2013
Oracle RightNow helped New Zealand Post eliminate channel silos (phone, email, social, chat) and view the customer journey in a single environment.
Victoria University of Wellington Boosts International Student Conversion Rate by 32%, Answering More Than 500 Inquiries Within One to Two Days
Company: Victoria University of Wellington
Customer Case Study | Education and Research | Published on April 19, 2013
Victoria University of Wellington implemented a suite of Oracle RightNow products to establish a cloud-based student management system and support new marketing strategies to recruit overseas students. The university ...