Oracle Hospitality Connect Agenda
View by day

Tuesday, 10 December

12:00
p.m.
Registration Opens
Conference Center
12:00 p.m.
5:00 p.m.
1:00
p.m.
Partner Workshop
Bras Basah
1:00 p.m.
5:00 p.m.
6:00
p.m.
Welcome Reception
Bar Rouge
6:00 p.m.
8:00 p.m.

Wednesday, 11 December

7:00
a.m.
Breakfast
Mercury & Enterprise, Level 4
7:00 a.m.
8:30 a.m.
8:00
a.m.
Registration Open
Stamford Foyer
8:00 a.m.
5:00 p.m.
8:00
a.m.
Connect Zone Open All Day
Foyer
8:00 a.m.
7:15 p.m.
9:00
a.m.
Welcome
Stamford Ballroom, Level 4
9:00 a.m.
9:10 a.m.
9:10
a.m.
Keynote: Hospitality Reimagined

In a world where extraordinary change occurs in a blink of an eye, it’s vital to reimagine operations, not just take incremental steps. Our keynote tackles the forces altering the marketplace – and top industry leaders join a panel discussion, sharing insights about accelerating innovation to enhance service.

Stamford Ballroom, Level 4
9:10 a.m.
10:00 a.m.
10:00
a.m.
Hotel Strategy

An excellent opportunity to get an update on Oracle's product strategy, focusing on cloud transition and emerging technologies. This session will cover releases over the past year and provide the strategic concepts behind the development of hotel products such as OPERA Cloud, Reporting, and Distribution & Integration capabilities.

Stamford Ballroom, Level 4
10:00 a.m.
11:00 a.m.
11:00
a.m.
BREAK
Foyer, Level 4
11:00 a.m.
11:30 a.m.
11:30
a.m.
Food & Beverage Strategy

Hotel dining is emerging as a cornerstone of business, and it's time to capitalize on its full potential. Accomplishing this task, however, means understanding the evolving nature of food and beverage operations, and utilzing advances in technology to meet customers' expectations. Learn how Oracle hardware and software can unearth new revenue.

Stamford Ballroom, Level 4
11:30 a.m.
12:15 p.m.
12:15
p.m.
Simphony: The Future of Orchestrating F&B

With a growing focus on F&B, it’s essential to anchor it with a POS platform ready for the future. Learn about Simphony’s evolution to seize tomorrow’s opportunities – from embracing omnichannel to integrating best-of-breed solutions to gleaning insights from reporting and analytics. Understand how Simphony can orchestrate an exceptional experience and keep guests coming back for more.

Stamford Ballroom, Level 4
12:15 p.m.
12:45 p.m.
12:45
p.m.
LUNCH
12:45 p.m.
2:00 p.m.
1:00
p.m.
OPERA Cloud – Property Management

Join us to learn how OPERA Cloud helps you deliver an exceptional guest experience and improves operational efficiency.

Bras Basah, Level 4
1:00 p.m.
1:45 p.m.
1:00
p.m.
Integration Services

The number of ways of connecting into Oracle Hospitality products is constantly evolving. In this session our experts will guide you through the different solutions (ie., APIs) available to get connected into OPERA and Simphony and how they enable you to innovate.

Orchard, Level 4
1:00 p.m.
1:45 p.m.
2:00
p.m.
Our OPERA Cloud Journey

Hoteliers are moving to the cloud at an unprecedented rate. Hear their compelling strories about: why they made the move; how they executed it; and what benefits they're reaping.

Stamford Ballroom, Level 4
2:00 p.m.
2:30 p.m.
2:30
p.m.
PANEL: Maximizing Total Revenue Per Available Room (TRevPAR)

With a growing emphasis on TRevPAR, top hoteliers share insights to improve this critical metric, focusing on innovative initiatives they've added to bolster their service portfolio.

Stamford Ballroom, Level 4
2:30 p.m.
3:00 p.m.
2:15
p.m.
OPERA - Property Management

Join us to learn about the new functions and features added in OPERA Version 5.5+

Bras Basah, Level 4
2:15 p.m.
3:00 p.m.
2:15
p.m.
Simphony

Simphony can revolutionise your F&B offerings from the kitchen through to the restaurant floor. See how Simphony can assist in transforming your business. Our team will show you the tools which can improve service levels and guest experiences.

Orchard, Level 4
2:15 p.m.
3:00 p.m.
3:00
p.m.
Diamond Sponsor Keynote - Adyen
Stamford Ballroom, Level 4
3:00 p.m.
3:30 p.m.
3:30
p.m.
BREAK
3:30 p.m.
4:00 p.m.
3:30
p.m.
OPERA – Sales & Events

Join us for an overview of OPERA Sales and Events and learn how you can maximize revenues from group sales and events.

Bras Basah, Level 4
3:30 p.m.
4:15 p.m.
3:30
p.m.
Hardware & Kitchen Display Systems

By combining the power of MICROS Oracle hardware from workstations to tablets and the usage of Kitchen Display Systems, Oracle Hospitality can transform your kitchen operations. Join our experts to see the latest hardware solutions and KDS solutions.

Orchard, Level 4
3:30 p.m.
4:15 p.m.
4:00
p.m.
Our Simphony Cloud Journey

Hoteliers are moving their restaurant POS systems to the cloud to maximize F&B revenue. Hear their firsthand accounts about making the cloud journey and the impact it’s had on business.

Stamford Ballroom, Level 4
4:00 p.m.
4:30 p.m.
4:30
p.m.
Emerging Technologies Driving the Guest Experience

New technology can serve as a catalyst for change, but which ones will really shape our industry in the coming years? Discover how innovations - such as machine learning, virtual reality and intelligent chatbots - are being used and the impact they're causing.

Stamford Ballroom, Level 4
4:30 p.m.
5:00 p.m.
4:45
p.m.
Hotel Reporting & Analytics

Managing the vast amounts of data in your systems has just gotten easier with Reporting & Analytics. This session allows you to see just how easy it is to mine your data and present it in meaningful way to help you understand the business operation.

Orchard, Level 4
4:45 p.m.
5:30 p.m.
4:45
p.m.
F&B Reporting & Analytics

Managing the vast amounts of data in your systems has just gotten easier with Reporting & Analytics. This session allows you to see just how easy it is to mine your data and present it in meaningful way to help you understand the business operation.

Bras Basah, Level 4
4:45 p.m.
5:30 p.m.
5:00
p.m.
Networking Reception
Foyer/Exhibit Area
5:00 p.m.
7:00 p.m.

Thursday, 12 December

7:00
a.m.
Breakfast
Mercury & Enterprise, Level 4
7:00 a.m.
8:30 a.m.
8:00
a.m.
Registration Open
Foyer
8:00 a.m.
5:00 p.m.
8:00
a.m.
Connect Zone Open All Day
Foyer, Level 4
8:00 a.m.
5:00 p.m.
8:30
a.m.
OPERA Cloud – Property Management (Repeat Session)

Join us to learn how OPERA Cloud helps you deliver an exceptional guest experience and improves operational efficiency.

Orchard, Level 4
8:30 a.m.
9:15 a.m.
8:30
a.m.
Integration Services (Repeat Session)

The number of ways of connecting into Oracle Hospitality products is constantly evolving. In this session our experts will guide you through the different solutions (ie., APIs) available to get connected into OPERA and Simphony and how they enable you to innovate.

Bras Basah, Level 4
8:30 a.m.
9:15 a.m.
9:00
a.m.
2020 – Megatrends in Travel

With new business models, industry consolidation and disruptive technologies, travel is in the midst of a transformation. Take a deep dive into the latest research to better understand the evolution - and chart a course forward.

Stamford Ballroom, Level 4
9:00 a.m.
10:00 a.m.
9:15
a.m.
OPERA – Property Management (Repeat Session)

Join us for this session to learn about the new functions and features added in OPERA Version 5.5+

Orchard, Level 4
9:15 a.m.
10:00 a.m.
9:15
a.m.
Simphony (Repeat Session)

Simphony can revolutionise your F&B offerings from the kitchen through to the restaurant floor. See how Simphony can assist in transforming your business. Our team will show you the tools which can improve service levels and guest experiences.

Bras Basah, Level 4
9:15 a.m.
10:00 a.m.
10:00
a.m.
Sponsor Keynote – DerbySoft
Stamford Ballroom, Level 4
10:00 a.m.
10:30 a.m.
10:30
a.m.
Panel: Innovation Through Integration

Our head of Integration Strategy hosts a panel of key partners who will highlight ways in which your hotel an innovate using Oracle Hospitality's open APIs.

Stamford Ballroom, Level 4
10:30 a.m.
11:15 a.m.
11:15
a.m.
BREAK
11:15 a.m.
11:45 a.m.
10:30
a.m.
OPERA – Sales & Events (Repeat Session)

Join us for an overview of OPERA Sales and Events and learn how you can maximize revenues from group sales and events.

Bras Basah
10:30 a.m.
11:15 a.m.
10:30
a.m.
Hardware & Kitchen Display Systems (Repeat Session)

By combining the power of MICROS Oracle hardware from workstations to tablets and the usage of Kitchen Display Systems, Oracle Hospitality can transform your kitchen operations. Join our experts to see the latest hardware solutions and KDS solutions.

Orchard
10:30 a.m.
11:15 a.m.
11:45
a.m.
Future Proof Your Business with the Oracle Cloud

Oracle Hospitality overhauled its development processes with the goal of offering “True Cloud” solutions. Understand what this transformation means and the benefits it'll deliver to our customers. Gain insights about our plans to be cloud native.

Stamford Ballroom, Level 4
11:45 a.m.
12:30 p.m.
11:15
a.m.
Hotel Reporting & Analytics (Repeat Session)

Managing the vast amounts of data in your systems has just gotten easier with Reporting & Analytics. This session allows you to see just how easy it is to mine your data and present it in meaningful way to help you understand the business operation.

Bras Basah
11:15 a.m.
12:00 p.m.
11:15
a.m.
F&B Reporting & Analytics (Repeat Session)

Managing the vast amounts of data in your systems has just gotten easier with Reporting & Analytics. This session allows you to see just how easy it is to mine your data and present it in meaningful way to help you understand the business operation.

Orchard
11:15 a.m.
12:00 p.m.
12:30
p.m.
Revolutionize Your Guest Relationship – Oracle CX

Meeting guest expectations is essential for achieving customer loyalty. Explore the drivers of loyalty and learn how the integration of CX with OPERA can help navigate this ever-changing challenge.

Stamford Ballroom, Level 4
12:30 p.m.
1:00 p.m.
1:00
p.m.
Optimize the Enterprise with Oracle NetSuite and OPERA

With Oracle's NetSuite, hotels can move their back-office operations to the cloud. Discover how integrating NetSuite with OPERA Cloud provides the insights hotels need to grow revenues and optimize operations.

Stamford Ballroom, Level 4
1:00 p.m.
1:30 p.m.
1:30
p.m.
LUNCH
1:30 p.m.
2:30 p.m.
2:30
p.m.
Journey to the Cloud – Oracle Hospitality Consulting

Our consulting team provides an overview of the changes they've adopted to address evolving market needs for installation and professional services. Understand how these improvements better support and deliver enhanced experiences to our customers.

Stamford Ballroom, Level 4
2:30 p.m.
3:00 p.m.
3:00
p.m.
AI in Hospitality: The Edwardian Story

Edwardian Hotels has recently completed its digital transformation where artificial intelligence (AI) has enabled the company to completely transform its customer experience. In this session learn how Edwardian Hotels used OPERA and its integration capabilities to revolutionise its operations and how this can benefit other hoteliers.

Stamford Ballroom, Level 4
3:00 p.m.
3:45 p.m.
3:45
p.m.
Closing Remarks and Q&A
Stamford Ballroom, Level 4
3:45 p.m.
4:30 p.m.