Hospitality Human Capital Management
As hotels reopen and occupancy rises, pressure mounts to recruit, onboard, and retain top talent. Employ innovative tools to recruit, assign, train, and manage personnel, giving your hospitality workforce the exceptional HR service that aligns with your brand values.
How the employee experience impacts your brand.
Make your people priority #1
Find candidates that reflect your brand values and recruit faster
Create simple, friendly experiences for candidates to apply for jobs. Use digital assistants to instantly answer their questions. Accelerate hiring with AI-based processes and self-scheduled interviews.
Explore recruiting solutionsMake onboarding new hotel staff fast and easy
Give new hotel staff an easy-to-follow onboarding process they can complete from any device.
Explore onboarding solutionsFocus on guests, not on time tracking and work scheduling
Efficiently monitor staff hours while validating time entries and applying hotel payroll rules. Build flexible schedules that accommodate employees and account for holiday surges and times of high occupancy.
Boost productivity with digital assistants, SMS, and social
Allow staff to ask HR questions in their own words via text or speech and answer them without human intervention. Let staff submit help requests through multiple channels and track cases to closure.
Learn how Oracle Journeys drives a better enterprise employee experience.
Make your hospitality workforce more agile
Respond to changes with adaptive staffing
Create flexible workforce plans that can accommodate changing demand. Model a variety of scenarios and understand the impact of staffing decisions.
Explore strategic workforce planning solutions (PDF)Train staff efficiently with role-based learning paths
Enhance learning with job-specific training. Create personalized to-do lists to ensure hotel staff complete HR tasks and training on-time.
How are hospitality customers transforming human capital management?
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Marriott
Marriott automates HR functions to take care of employees
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Hilton
Hilton bridges the gap between employee and customer experience
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Caesars Entertainment
Oracle and Caesars Entertainment CEOs share their top challenges
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Constance Hotels
Constance Hotels, Resorts & Golf cuts recruitment costs significantly with Oracle
Preparing staff to return to work? OPERA Digital Learning is just a click away
Deanne Wofford, Digital Learning Manager, Oracle
For hoteliers dealing with staffing shakeups, there are few priorities, if any, that are more important than prepping employees for their return to work. From mastering property management systems to addressing new guest demands, proper training is key to delivering exceptional experiences that’ll win back business.
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