Get smarter about CX. Drive growth with seamless, immediate, and personalized experiences.
Oracle CX Cloud delivers seamless, personalized, and immediate customer experiences. Oracle CX Cloud is a fully integrated set of applications that encompasses every aspect of the customer journey―from social to commerce to sales to service―providing the innovation and simplicity needed to deliver business results.
Give sales reps intuitive, integrated tools so they spend more time selling and less time on administrative tasks.
Provide a comprehensive service solution across a variety of channels, allowing customers to choose how they wish to engage.
Sell more and provide an exceptional customer experience with the most agile ecommerce platform on the market.
Use social listening to deliver personalized messages that drive loyalty, improve relationships, and increase your brand’s relevancy.
Unify sales and service for a 360-degree customer view that provides complete insight, collaboration, and an outstanding customer experience.
“Delivering great experiences actually reduces the cost to serve customers…Unhappy customers are expensive—being more likely to return products or more likely to require support. Systematically solve the source of dissatisfaction, you don’t just make them more likely to return—you reduce the amount they cost you to serve. ”
Give sales reps what they need to spend more time with customers and make sales quicker.
Provide a superior customer experience by engaging with your customer how and when they want.
Innovate faster, go to market quicker, and grow sales with this agile, comprehensive, ecommerce solution.
Use social listening to deliver personalized messages that drive loyalty, improve service, and increase your brand’s relevancy.
Provide a 360 –degree customer view for a value-add customer experience, no matter which channel is used.