Growth depends on providing a great customer experience (CX)—one your customers demand. What they want are convenient, effortless, individualized experiences (through multiple channels), as well as personalized recognition for their loyalty.
Growing companies must change how they interact and manage their employees. They must solve crucial challenges in employee recruiting, retention, development, and training to remain relevant in today’s fast-evolving marketplace.
With company growth comes new issues. The key is to solve them in a scalable, cost-effective manner. Sustainable growth requires SMBs to sell more, manage (customer and employee) relationships better, and continuously reduce costs.
Keep Pace with Customer Needs.
Successful businesses anticipate and respond to their customers’ business needs. Increasing your competitive advantage depends on quickly producing quality products and services that delight your customers.
Build a Strong Foundation.
What business issues are costing you sleep? Gaining and retaining talent? Growing sales and providing awesome service? Or even managing your growth in a profitable, cost-effective manner? Take our quick, two-minute survey to find out, and see how your SMB compares to America’s fastest-growing companies.
Change happens, and point solutions cannot adapt quickly enough. Oracle’s foundational cloud solutions future-proof your back office by providing a strong, integrated footing for growth.
Small-to-medium businesses can leverage a single source of truth to drive predictable performance; enforce accounting policies; plan, budget, and forecast with confidence; source creatively; and innovate smartly.
With the added bonus of deploying functionality incrementally—as you need it—you not only connect your growing company, you reduce risk, improve controls, lower costs, improve agility, increase accuracy, and promote innovation.
Payables, receivables, assets, collections, analytics
Planning and budgeting, financial close and reporting
Supply chain planning, warehousing, manufacturing
It’s not enough to hire, you must hire the right people and work to maximize their full potential. Oracle HCM for Midsize Cloud simplifies HR and moves your growing company beyond the revolving door of “hire then fire.”
Start with the talent acquisition tools you need to quickly source, recruit, and hire the talent you need. Then, as your requirements expand, add new functionality to enhance employee performance, implement career development plans, fight the disengagement dilemma, manage and deliver unique benefits programs, and gain insights through powerful predictive analysis and what-if scenario modeling.
Candidate sourcing, recruiting, onboarding
Talent acquisition, performance management, career and succession development
Human resources, workforce directory, workforce predictions, help desk
Customers expect a lot, and disconnected point solutions cannot deliver. There is a smarter way.
Oracle Customer Experience (CX) Cloud is a fully integrated, highly configurable set of business solutions that connects every customer touchpoint to maximize sales channel use, improve lead conversion, quickly resolve customer inquiries, enhance customer loyalty, and increase revenue/margins.
But that is not all. Integration across Oracle CX Cloud and Oracle’s back-office applications differentiate even further by providing a complete 360-degree customer view, expanding self-service functionality, and profitably speeding the sales cycle.
Sales force automation, sales performance management
Web customer service, cross-channel contact center, knowledge management
Commerce for retail, commerce for B2B
Oracle platform as a service (PaaS) allows you to securely develop, test, and deploy the next generation of applications in the cloud. By skipping the need to buy, install, and configure prerequisite servers, storage, databases, operating systems, and testing tools, you save your company both time and money.
You can also use Oracle PaaS to integrate cloud and on-premises applications, giving you the power to eliminate manual processes and increase productivity.
With access to the enterprise IT capabilities provided by Oracle PaaS, you can level the playing field with your larger competitors—proving that for high-growth SMBs, platform matters.
Imagine what your business could accomplish with high-performing and highly available infrastructure services. Now imagine that you can have these services without compromising on security, transparency, or governance and without breaking the budget.
Oracle infrastructure as a service (IaaS) is the strong foundation your business needs to support growth and to help you more quickly accomplish more. With Oracle IaaS, your SMB can run any workload in the cloud, freeing up your resources to focus on moving your company forward instead of on maintenance and day-to-day IT management.
Four Oracle SMB customers explain how Oracle Cloud has helped them succeed.
Learn what it takes for SMBs to achieve and maintain growth.
This SMB customer cut their infrastructure costs in half when they moved off AWS.
Five areas of focus for growing small and medium businesses (SMBs).
What happens when you create servers you don’t need?
Maintain the spirit of a startup when you’re no longer a startup.
“There are not many world-class systems that you start using economically at this stage of a business, and that you can use to scale up from 700 employees to, someday, thousands of employees. Our buying criteria was pretty simple. Can we afford it now? Is it going to do what we need it to do now? Can we count on being able to use it for the foreseeable future without having to do it again? Oracle ERP Cloud and Oracle EPM Cloud are the perfect match for those things.”
“We wanted a single source of truth, a standardized and seamlessly integrated system, and Oracle was able to provide that....Within a year we transformed our business.”
—Alistair Preira, Director of Customer Experience
“With Oracle Financials Cloud, we can…automate the entire process. We knew that if we could automate…we'd generate the ROI needed to roll out the system globally. ”
—Dan Gardner, CFO
“By running on Oracle Cloud Infrastructure, we can monitor our PHP application in real-time, migrate all of the day-to-day workloads, and then run them reliably, and at scale.”
—Ludovic Timbert, CTO
“We grew by 40 percent the last several years. Oracle Cloud provided us with a comprehensive platform …that supports more strategic business decisions.”
—Srini Subramanian, CEO