Hermes Expects Millions in Savings with Chatbots
“Deploying the chatbot is going to make us multimillions in savings this year, while the investment in the bot itself came to way less than that.”
—Chris Ashworth, CIO, Hermes
Introducing the Chatbot of the Future—Oracle Digital Assistant
Chatbots have quickly become a critical platform for interacting with users, customers, and prospects. Organizations can now engage customers and employees in a proactive, personalized way, at scale across web, mobile, and messaging platforms. Build, deploy, manage, and analyze intelligent, conversational interfaces (chatbots) with Oracle Digital Assistant.
Build Conversational Interfaces for Your Business
Simplified Development
- Build a digital assistant in an hour with declarative, visual design tools
- Use built-in machine learning to understand customer intent and maintain context
- Provide a quick and easy way to access Oracle Cloud apps through prebuilt skills
Complete, Open Platform
- Extend on premises, Oracle Cloud, and third-party apps simultaneously using skills from one digital assistant
- Gain insight into customer and bot performance with built-in, multichannel analytics
- Pay only for what you use and scale on demand
Reach More Customers
- Deploy on websites, popular messaging apps, and voice-based interfaces
- Produce a rich experience with multimedia, card, and carousel layouts
- Increase response rates through automation and engage customers 24 hours a day, 7 days a week
Digital Assistant Featured Use Cases
Contact Centers
Scale and automate repeated inquiries, allowing call staff to handle more complex requests.
Enterprise Bots
Help employees complete self-service requests, recruit candidates, improve the sales process, and much more.
Consumer Bots
Use Oracle Digital Assistant to engage consumers in real time, with scalable and personalized conversations in the digital channel of their choice.
Oracle Digital Assistant
Quickly build simple chatbots and advanced digital assistants that let your customers engage in natural conversations with your business. Deployable on websites, mobile and messaging apps, and through voice interfaces, Oracle Digital Assistant extends and enhances the functionality of your back-end systems, delivering personalized and engaging experiences to each user.
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