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On-Demand Webcast: Oracle’s New Voice for the Enterprise
Hear Oracle VP Suhas Uliyar describe how Oracle is delivering AI-powered conversations for customers. See comparative demos and Q&A session. On-demand replay is now available.
Introducing the Chatbot of the Future—Oracle Digital Assistant
Chatbots have quickly become a critical platform for interacting with users, customers, and prospects. Organizations can now engage customers and employees in a proactive, personalized way, at scale across web, mobile, and messaging platforms. Build, deploy, manage, and analyze intelligent, conversational interfaces (chatbots) with Oracle Digital Assistant.
Build Conversational Interfaces for Your Business
Simplified Development
- Build a digital assistant in an hour with declarative, visual design tools
- Use built-in machine learning to understand customer intent and maintain context
- Provide a quick and easy way to access Oracle Cloud apps through prebuilt skills
Complete, Open Platform
- Extend on premises, Oracle Cloud, and third-party apps simultaneously using skills from one digital assistant
- Gain insight into customer and bot performance with built-in, multichannel analytics
- Pay only for what you use and scale on demand
Reach More Customers
- Deploy on websites, popular messaging apps, and voice-based interfaces
- Produce a rich experience with multimedia, card, and carousel layouts
- Increase response rates through automation and engage customers 24 hours a day, 7 days a week
Oracle Digital Assistant for the Enterprise
Enterprise Resource Planning
Outpace change by simplifying access to your finance and operations data with an AI-powered digital assistant for ERP.
Human Capital Management
Improve access to employee resources and automate talent acquisition and onboarding procedures.
Customer Experience Management
Deliver engaging experiences while scaling up with automation. Provide customer insights to your sales and marketing teams.
Oracle Digital Assistant
Quickly build simple chatbots and advanced digital assistants that let your customers engage in natural conversations with your business. Deployable on websites, mobile and messaging apps, and through voice interfaces, Oracle Digital Assistant extends and enhances the functionality of your back-end systems, delivering personalized and engaging experiences to each user.
Oracle Digital Assistant Customer Stories
Heineken Making Polo Accessible to Everyone
The Oracle chatbot, it’s like a personal concierge, so anything that makes the customer feel like we care, that’s a good thing.Simon Wilson, Managing Director, Heineken Urban Polo
The Impact of Oracle Digital Assistant
Hear SRF’s EVP and Group CIO, Sanjay Rao and VP of Corporate IT, Sanyan Ray discuss how the company is using a chatbot to answer business-specific questions.
Oracle Unveils AI-Voice for the Enterprise and Bees
The World Bee Project
Oracle introduces natural voice conversations to Digital Assistant and enhances deep learning semantic parser to handle complex linguistic constructs.
Blending Tradition and Technology, Illycaffè Produces One-of-a-Kind Coffee
Illycaffè
Luca Tiepolo, who serves as both chief information officer and chief human resources officer, expects illy’s most digitally savvy customers will enjoy texting questions about product features, availability, and pricing to the chatbot.
The University of Adelaide’s New Chatbot Is Driving International Student Applications
University of Adelaide
The University of Adelaide has launched its second chatbot which is designed to help double the number of international students enrolled at the higher education institution within the next five years.
Large Utilities Transform CX with Omnichannel Customer Engagement
Exelon
Hear how Exelon, an American Fortune 100 utilities company, is innovating and personalizing omnichannel consumer engagement with mobile-first and AI-powered chatbot strategy.
Bajaj Electricals Enhances Customer Experience Through Cloud
We are trying to make this chatbot intelligent so our call center agent load goes down. Because the chatbot itself is able to understand the problem by interacting with the customers.Pratap Gharge, Executive President and CIO
Hermes Creates a Digital Assistant for Better Customer Experience
Hermes
One of Europe’s leading parcel delivery services, Hermes recently introduced “Holly,” a digital assistant that provides a new level of AI-powered customer service.
IFFCO: Empowering Farmers with Oracle Chatbot, AI-Driven Cloud
IFFCO
The Indian Farmers Fertiliser Cooperative Ltd (IFFCO) is leveraging AI and chatbots to answer queries from more than 35,000 cooperative societies of farmers.
