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Trending Questions

Oracle and Microsoft expand partnership with Microsoft Teams and Oracle Digital Assistant integration

Oracle unveils AI-voice for the enterprise

Oracle Named a Leader in Multiexperience Development Platforms (Again)

The 2019 Gartner Magic Quadrant for Multiexperience Development Platforms has named Oracle a leader for the second year in a row. Find out why.

Hermes Expects Millions in Savings with Chatbots

ldquo;Deploying the chatbot is going to make us multimillions in savings this year, while the investment in the bot itself came to way less than that.”
—Chris Ashworth, CIO, Hermes

On-Demand Webcast: Oracle’s New Voice for the Enterprise

Hear Oracle VP Suhas Uliyar describe how Oracle is delivering AI-powered conversations for customers. See comparative demos and Q&A session. On-demand replay is now available.

Introducing the Chatbot of the Future—Oracle Digital Assistant

Chatbots have quickly become a critical platform for interacting with users, customers, and prospects. Organizations can now engage customers and employees in a proactive, personalized way, at scale across web, mobile, and messaging platforms. Build, deploy, manage, and analyze intelligent, conversational interfaces (chatbots) with Oracle Digital Assistant.

Build Conversational Interfaces for Your Business

Simplified Development icon

Simplified Development

  • Build a digital assistant in an hour with declarative, visual design tools
  • Use built-in machine learning to understand customer intent and maintain context
  • Provide a quick and easy way to access Oracle Cloud apps through prebuilt skills
Complete, Open Platform icon

Complete, Open Platform

  • Extend on premises, Oracle Cloud, and third-party apps simultaneously using skills from one digital assistant
  • Gain insight into customer and bot performance with built-in, multichannel analytics
  • Pay only for what you use and scale on demand
Reach More Customers icon

Reach More Customers

  • Deploy on websites, popular messaging apps, and voice-based interfaces
  • Produce a rich experience with multimedia, card, and carousel layouts
  • Increase response rates through automation and engage customers 24 hours a day, 7 days a week

Oracle Digital Assistant for the Enterprise

Oracle Digital Assistant

Quickly build simple chatbots and advanced digital assistants that let your customers engage in natural conversations with your business. Deployable on websites, mobile and messaging apps, and through voice interfaces, Oracle Digital Assistant extends and enhances the functionality of your back-end systems, delivering personalized and engaging experiences to each user.

Oracle Digital Assistant Customer Stories

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Oracle Unveils AI-Voice for the Enterprise and Bees

 

The World Bee Project

Oracle introduces natural voice conversations to Digital Assistant and enhances deep learning semantic parser to handle complex linguistic constructs.

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Blending Tradition and Technology, Illycaffè Produces One-of-a-Kind Coffee

 

Illycaffè

Luca Tiepolo, who serves as both chief information officer and chief human resources officer, expects illy’s most digitally savvy customers will enjoy texting questions about product features, availability, and pricing to the chatbot.

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The University of Adelaide’s New Chatbot Is Driving International Student Applications

 

University of Adelaide

The University of Adelaide has launched its second chatbot which is designed to help double the number of international students enrolled at the higher education institution within the next five years.

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Large Utilities Transform CX with Omnichannel Customer Engagement

 

Exelon

Hear how Exelon, an American Fortune 100 utilities company, is innovating and personalizing omnichannel consumer engagement with mobile-first and AI-powered chatbot strategy.

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Bajaj Electricals Enhances Customer Experience Through Cloud

 
We are trying to make this chatbot intelligent so our call center agent load goes down. Because the chatbot itself is able to understand the problem by interacting with the customers.
Pratap Gharge, Executive President and CIO
Hermes logo

Hermes Creates a Digital Assistant for Better Customer Experience

 

Hermes

One of Europe’s leading parcel delivery services, Hermes recently introduced “Holly,” a digital assistant that provides a new level of AI-powered customer service.

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IFFCO: Empowering Farmers with Oracle Chatbot, AI-Driven Cloud

 

IFFCO

The Indian Farmers Fertiliser Cooperative Ltd (IFFCO) is leveraging AI and chatbots to answer queries from more than 35,000 cooperative societies of farmers.