Oracle Advanced Customer Support for Oracle Applications—Services

ACS for Oracle Applications
Faster Adoption for Oracle Applications

Explore ACS Services for Applications

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Transitions

Take advantage of the value of modern Oracle technology and reduce the risk of your transition by partnering with Oracle Advanced Customer Support every step of the way from pre-transition analysis optimization, validation and transition testing, to cutover.


Report with Confidence

High Availability with Mission-Critical Support

Oracle Advanced Customer Support delivers mission-critical support tailored to your unique needs—from a comprehensive solution support center to specific advanced support assistance. These services help maximize availability for your mission-critical environment.


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Accelerate ROI with Production Readiness and Optimization Services

Oracle Advanced Customer Support helps accelerate return on investment with production readiness and production optimization services. Spanning the entire solution lifecycle, you choose from a set of fixed-price, advanced support packaged services, according to your unique business needs.

Service highlights:

  • Performance Review and Recommendations
  • Configuration Review and Recommendations
  • Production Diagnostic Review and Recommendations

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Faster Adoption with Advanced Support Engineers

To help accelerate adoption and optimize the performance of Oracle applications, Advanced Support Engineers and Technical Account Managers work with you onsite and remotely to provide proactive and preventive support, and tailored technical assistance.

  • In-depth Oracle applications technical expertise
  • Implementation governance
  • Build, configuration and performance reviews
  • Production optimization

IFFCO Improves Availability with Oracle ACS
IFFCO Improves Availability with Oracle ACS

Indian Farmers Fertiliser Cooperative, IFFCO, upgrades to Oracle E-Business Suite 12.2.4 and Oracle Database 12c Enterprise Edition with the help of Oracle Advanced Customer Support, establishes annual maintenance contract for improved availability. (1:18)