Oracle Advanced Customer Support for Oracle Engineered Systems—Services

ACS for Oracle Engineered Systems
Accelerate Deployment and Maximize the Value of Your IT Investment

Explore ACS Services for Engineered Systems

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Accelerate ROI with Production Readiness and Optimization Services

Oracle Advanced Customer Support helps accelerate return on investment with production readiness and production optimization services. With Oracle Systems Optimization Support that spans the entire solution lifecycle, you choose from a set of fixed-price, advanced support packaged services according to your unique needs.

Service highlights for Oracle engineered systems:

  • Standard System Installation
  • Standard Software Installation and Configuration
  • Performance Review and Recommendations
  • Configuration Review and Recommendations
  • Production Diagnostic Review and Recommendations
  • Patch Review and Installation

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High Availability with Mission Critical Support

Oracle Advanced Customer Support delivers mission-critical support tailored to your unique needs—from a comprehensive solution support center to advanced monitoring and resolution. These services help maximize availability for your mission-critical environment.


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Faster Adoption with Advanced Support Engineers

To help maximize performance and availability of your Oracle engineered systems, Advanced Support Engineers and Technical Account Managers work with you—onsite and remotely—to provide proactive and preventive support and tailored technical assistance.

  • In-depth Oracle Database technical expertise
  • Implementation governance
  • Build, configuration, and performance reviews
  • Production optimization