Oracle Advanced Customer Support helps accelerate return on investment with production readiness and production optimization services. With Oracle Systems Optimization Support that spans the entire solution lifecycle, you choose from a set of fixed-price, advanced support packaged services according to your unique needs.
Service highlights for Oracle engineered systems:
Oracle Advanced Customer Support delivers mission-critical support tailored to your unique needs—from a comprehensive solution support center to advanced monitoring and resolution. These services help maximize availability for your mission-critical environment.
To help maximize performance and availability of your Oracle engineered systems, Advanced Support Engineers and Technical Account Managers work with you—onsite and remotely—to provide proactive and preventive support and tailored technical assistance.