Oracle Systems Requirements

Oracle Sales Release 13

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  Oracle Customer Experience Cloud - Oracle Sales Release 13

  Simplified User Interface on Desktop Devices

  Minimum native screen resolution of 1024x768 and browsers listed below by operating system:Require minimum native screen resolution of 1024x768 and one of the supported browsers below:

  • Apple Safari 11.* and 10.*
  • Google Chrome 60+
  • Microsoft Edge 40+
  • Microsoft Internet Explorer 11.*
  • Mozilla Firefox 52+

  Simplified User Interface on Tablet Devices

  Require minimum native screen resolution of 1024x768 and one of the supported devices below:

  • Apple Devices: Safari on all iPad models
  • Android Devices: Google Chrome (Current Release)

  Desktop User Interface on Desktop Devices

  Require minimum native screen resolution of 1280x1024 and one of the supported browsers below:

  • Apple Safari 11.* and 10.*
  • Google Chrome 60+
  • Microsoft Edge 40+
  • Microsoft Internet Explorer 11.*
  • Mozilla Firefox 52+

  Oracle Sales Cloud for Outlook

  Supported Operating Systems

  • Microsoft Windows 7 SP1, 32-bit or 64-bit (x64)
  • Microsoft Windows 8, 32-bit or 64-bit (x64)
  • Microsoft Windows 8.1, 32-bit or 64-bit (x64)
  • Microsoft Windows 10, 32-bit or 64-bit (x64)

  Supported Microsoft Office Versions

  • Microsoft Office 2007 SP2 and higher
  • Microsoft Office 2010 (32-bit or 64-bit) build 14.0.4760.1000 and higher
  • Microsoft Office 2013 (32-bit or 64-bit)
  • Microsoft Office 2016 (32-bit or 64-bit)

  Supported Microsoft Exchange Server Versions

  • Microsoft Exchange Server 2007 SP2
  • Microsoft Exchange Server 2010
  • Microsoft Exchange Server 2013
  • Microsoft Exchange Server 2016
  • Office 365

  Supported Outlook Profiles and Protocols

  • Profile with a Microsoft Exchange e-mail account configured in Cached Exchange Mode (OST). Outlook must be run with this profile at least once. Accounts with additional mailboxes are supported.
  • Profile with an Internet e-mail account. Outlook must be run with this profile at least once.
  • VDI solutions such as Citrix are not supported.

  The add-in can be installed in one of the Outlook profiles at a time.

  Protocols

  • POP3 is supported.
  • IMAP is not supported.

  Oracle Sales Cloud for IBM Notes

  IBM Lotus Notes 8.5.3 and IBM Notes 9.0/9.0.1
  Windows 7, Windows 8.1, Windows 10
  Other Dependencies:

  • IBM Lotus Domino 8.5.X and IBM Domino 9.0/9.0.1
  • Mail database created from the standard StdR85Mail and StdR9Mail templates
  • Personal address book created from the standard StdR4PersonalAddressBook template

  Oracle Sales Cloud Mobile Applications

  Apple Devices

  • iOS 11, iOS 10, iOS 9, iOS 8

  Android

  • Android OS 4.2 or higher

  Oracle Social Network (OSN)

  Browser Support

  • Apple Safari 11.* and 10.*
  • Google Chrome 60+
  • Microsoft Edge 40+
  • Microsoft Internet Explorer 11.*
  • Mozilla Firefox 52+

  Apple Devices

  • iOS 8, iOS 9

  Android Phone and Tablet

  • Android OS 4.x+ , OS 5.x+

  Add-In for Microsoft Outlook

  • Windows 7 and Windows 8, and Windows 10
  • Outlook 2007, 2010, 2013, and 2016 - (32/64 bit)

  Desktop Client

  • Windows 7, Windows 8, and Windows 10
  • Apple OS X 10.8, 10.9, 10.10, and 10.11

  ADF di Add-in for Microsoft Excel Currency Exchange Rate Management

  Client Platform Support

  • Microsoft Excel 2007, 2010, 2013, 2016 (xlsx, xlsm) in Microsoft Windows 7, Windows 8.1, Windows 10
  • Use of Excel Online is not supported
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  Oracle Customer Experience Cloud - Oracle Field Service Cloud

  Core Manage Cloud Service

  Minimum native screen resolution of 1024x768 and browsers listed below by operating system:

  • OS X: - Mozilla Firefox: Most current major ESR version and above, in production only. Please visit the Mozilla FAQ for a description of the Firefox support policy: https://www.mozilla.org/en-US/firefox/organizations/faq/ - Google Chrome: Most current major stable channel release only. Please visit the Google Chrome FAQ for a description of the Chrome support policy: https://support.google.com/chrome/a/answer/188447?hl=en. - Apple Safari: Most current major production release and one prior release.
  • Microsoft: - Microsoft Browser: Most current Major Production Release* on a supported operating system. Please visit the Microsoft Browser Support Lifecycle Policy FAQ here: http://support.microsoft.com/lifecycle/search/?sort=PN&alpha=internet+explorer for list of Microsoft supported operating systems and browser combinations. - Windows 10 with Internet Explorer 11 and Microsoft Edge - Mozilla Firefox: Most current major ESR version and above, in production only. Please visit the Mozilla FAQ for a description of the Firefox support policy: https://www.mozilla.org/en-US/firefox/organizations/faq/. - Google Chrome: Most current major stable channel release only. Please visit the Google Chrome FAQ for a description of the Chrome support policy: https://support.google.com/chrome/a/answer/188447?hl=en.
  • Using the service via remote desktop is not recommended.

  Mobility Cloud Service

  Minimum native screen resolution of 320x480 and mobile operating systems listed below:

  • iOS 11+ (recommended at least iPhone 8+, iPad (2017) or iPad Pro (2nd)+)
  • Android 9.0+ (Any device with Minimum 1 GHz processor / 1 GHz Dual Core or better (Recommended) and at least 1 GB of total RAM)

  For mobile device operating systems, support is provided for the most recent browser delivered by the device operating system only.

  • Apple = Safari
  • Android = Chrome

  Core Application

  The system requirements for the Core Application are a combination of the Core Manage Cloud Service and Mobility Cloud Service section above based on the device being used to access Oracle Field Service Cloud. Please see the details in the Core Manage Cloud Service and Mobility Cloud Service sections above.

  Note that certain features and functionality are device, browser and platform specific and may not be available or supported. Some examples include but are not limited to: Note that certain features and functionality are device, browser and platform specific and may not be available or supported. Some examples include but are not limited to:

  • Barcode scanning from a desktop/laptop
  • Access to the camera from a desktop/laptop
  • Capturing a geolocation from desktop/laptop can be inaccurate
  • Use of a VPN can influence the geolocation that is captured
  • Use of a virtual desktop is not recommended since it can impact system performance
  • Ability to view a property hint in Mobility or Core Application
  • Access to certain features or functionality while offline as documented in the Core Application and Mobility documentation
  • Ability to capture a signature on a desktop without a touch screen
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  Oracle Enterprise Resource Planning Cloud and Oracle Supply Chain Management Cloud Release 13

  Simplified User Interface on Desktop Devices

  Require minimum native screen resolution of 1280x1024 and one of the supported browsers below:

  • Apple Safari 11.* and 10.*
  • Google Chrome 60+
  • Microsoft Edge 40+
  • Microsoft Internet Explorer 11.*
  • Mozilla Firefox 52+

  Simplified User Interface on Tablet Devices

  Require minimum native screen resolution of 1024x768 and one of the supported devices below:

  • Apple Devices: Safari on all iPad models
  • Android Devices: Google Chrome (Current Release)

  Desktop User Interface on Desktop Devices

  Require minimum native screen resolution of 1280x1024 and one of the supported devices below:

  • Apple Safari 11.* and 10.*
  • Google Chrome 60+
  • Microsoft Edge 40+
  • Microsoft Internet Explorer 11.*
  • Mozilla Firefox 52+

  Oracle ERP Cloud Mobile Expense Management

  Apple Devices:

  • iPhone: iOS 8.x on 4s, 5, 5s & 5c, 6, 6+
  • iPad: iOS 8.x on all models

  Android Devices:

  • OS 4.0.2 or higher

  ADF di Add-in for Microsoft Excel

  Client Platform Support

  • Microsoft Excel 2007, 2010, 2013, 2016 (xlsx, xlsm) in Microsoft Windows 7, Windows 8.1, Windows 10
  • Use of Excel Online is not supported

  Oracle Hyperion Financial Reporting
  Includes Financial Reporting (FR) Studio

  Require minimum native screen resolution of 1280x1024 and one of the supported browsers below:

  • Mozilla Firefox 38 ESR or 45 ESR
  • Chrome 35+
  • Safari 9
  • Internet Explorer 10.x or 11.x
  • Note: You must enable Enterprise Mode if using Internet Explorer 11.x. For more information, please see important considerations detailed in MOS Note (Doc ID 1920566.1) Policy for Supporting EPM System 11.1.2.2.500 and 11.1.2.3.500 with Internet Explorer 11 (IE11) (Doc ID 1920566.1)
  • Policy for Supporting EPM System 11.1.2.2.500 and 11.1.2.3.500 with Internet Explorer 11 (IE11) (Doc ID 1920566.1)

  Oracle Hyperion Workspace
  Manage allocation formulas and schedule financial reports

  Require minimum native screen resolution of 1280x1024 and one of the supported browsers below:

  • Internet Explorer 11.x, 10.x, 9.x
  • Mozilla Firefox 24+
  • Note: You must enable Enterprise Mode if using Internet Explorer 11.x.  You must enable the Remote XUL Manager add-on if using Mozilla Firefox.  For more information, please see MOS Note (Doc ID 1995782.1)
  • EPM/FR Workspace: Browser Compatibilities Explained (Doc ID 1995782.1)

  Oracle Social Network (OSN)

  Browser Support:

  • Apple Safari 11.* and 10.*
  • Google Chrome 60+
  • Microsoft Edge 40+
  • Microsoft Internet Explorer 11.*
  • Mozilla Firefox 52+

  Apple Devices:

  • iPhone: iOS 8.x on 4s, 5, 5s & 5c, 6, 6+
  • iPad: iOS 8.x on all models

  Android Devices:

  • OS 4.0.2 or higher

  Add-In for Microsoft Outlook:

  • Microsoft Outlook 2010 and 2013 (32/64 bit), Microsoft Windows 7 and 8

  Desktop Client:

  • Windows 7, Windows 8
  • Mac OS 10.9, Mac OS 10.10
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  Oracle Human Capital Management Cloud Release 13

  User Interface on Desktop Devices

  Require minimum native screen resolution of 1280x1024 and one of the supported browsers below:

  • Apple Safari 11.* and 10.*
  • Google Chrome 60+
  • Microsoft Edge 40+
  • Microsoft Internet Explorer 11.*
  • Mozilla Firefox 52+

  User Interface on Tablet Devices

  Require minimum native screen resolution of 1280x1024 and one of the supported devices below:

  • Apple Devices: Safari on all iPad models
  • Android Devices: Google Chrome 42+. See Android Device Support note below this table.

  Oracle HCM Cloud Mobile (Mobile Applications)

  Apple Devices:

  • iOS 11+
  • Note: iPhones and iPods are locked to Portrait mode, iPads are locked to Landscape mode
  • Flash based SCORM content will not work on iOS devices because iOS does not support Flash
  • SCORM content referencing online or absolute URLs will not work in offline mode
  • SCORM 2004 not supported on mobile

  Android Devices:

  • Android OS 5.0+. See Android Device Support note below this table
  • Note: Phones and smaller tablets are locked to Portrait mode, large tablets are locked to Landscape mode
  • SCORM content referencing online or absolute URLs will not work in offline mode
  • SCORM 2004 not supported on mobile

  Oracle Social Network (OSN)

  Browser Support:

  • Apple Safari 11.* and 10.*
  • Google Chrome 60+
  • Microsoft Edge 40+
  • Microsoft Internet Explorer 11.*
  • Mozilla Firefox 52+

  Apple Devices:

  • iOS 8, iOS 9

  Android Device:

  • Android OS 4.x+ , OS 5.x+

  Add-In for Microsoft Outlook:

  • Windows 7, 8, 10
  • Outlook 2007, 2010, and 2013 - (32/64 bit)

  Desktop Client:

  • Windows 7, 8, 10
  • Apple OS X 10.7, 10.8, 10.9, and 10.10

  ADF di Add-in for Microsoft Excel

  Client Platform Support

  • Microsoft Excel 2007, 2010, 2013, 2016 (xlsx, xlsm) in Microsoft Windows 7, Windows 8.1, Windows 10
  • Use of Excel Online is not supported

  Learning Cloud Service

  Video Type Supported:

  • h.264 with AAC
  • To watch videos on desktops, we require Adobe Flash (19.0.0.245 or later) to be installed
  • Maximum File Size supported is 1GB

  SCORM/ AICC Supported:

  • SCORM 1.2 and 2004 (3rd Edition)
  • AICC Level 1 Versions 2.2 or 4.0
  • Maximum File Size supported is 1GB
  • zip

  Image Types Support:

  • gif, jpeg, png
  • Maximum File Size supported is 1GB

  Native Mobile Application Requirements
  Apple Devices:

  • iOS 11+
  • Note: iPhones and iPods are locked to Portrait mode, iPads are locked to Landscape mode
  • Flash based SCORM content will not work on iOS devices because iOS does not support Flash
  • SCORM content referencing online or absolute URLs will not work in offline mode
  • SCORM 2004 not supported on mobile

  Android Devices:

  • Android OS 5.0+
  • Note: Phones and smaller tablets are locked to Portrait mode, large tablets are locked to Landscape mode
  • SCORM content referencing online or absolute URLs will not work in offline mode
  • SCORM 2004 not supported on mobile
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  Oracle Public Sector Community Development Cloud

  Internet Browser Support – Desktop:

   

  • Google Chrome 60+
  • Mozilla Firefox 52+
  • Microsoft Internet Explorer 11.*
  • Microsoft Edge 40+
  • Apple Safari 10.* and 11.*

  Internet Browser Support – Mobile:

   

  • Apple Devices – Safari on all ipad models
  • Android Devices – Google Chrome (current release)

  Oracle Inspector/Mobile:

   

  • Apple: iOS 10.3 or above
  • Android: Webview 51.0.0.0 on Android 7+ (API version 23+)
  • Devices need a minimum of 200 MB to install the application.
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  Oracle Transactional Business Intelligence - Enterprise

  Oracle Business Intelligence Applications Configuration Manager

  Supported browsers:

  • Internet Explorer 11.x, 10.x, 9.x, 8.x
  • Mozilla Firefox 13+
  • Google Chrome 19+
  • Apple Safari 5

  Includes certification with Oracle Functional Setup Manager and with Oracle Data Integrator Console.

  Oracle BI Presentation Services, Oracle BIP Enterprise, Oracle BIP Scheduler (Version 11.1.1.10.0 supported)

  Supported browsers:

  • Internet Explorer 11.x, 10.x, 9.x, 8.x, 7.x
  • Mozilla Firefox 3.5+, 6+, 13+
  • Google Chrome 19+
  • Apple Safari 4.x, 5.x

  1. 1. Browser support is no longer based on Operating Systems but strictly tied to the browser themselves, no matter which Operating Systems they are installed on. 2. IE9 and higher is recommended for use with Oracle Business Intelligence Enterprise Edition. The OBI EE User and Administration Guide covers a few topics where manual workaround is required to overcome limitations with the IE7 and IE8 browsers. IE9 is recommended with the setting enabled "Enable native XMLHTTP Support," which is the default setting. While corporate standards and individual testing decide browser choices, better performance is expected with browsers that are standards based using the CSS, HTML5, XHTML, and other W3C standards. 3. Bi-Directional support for IE7.x is not available. 4. Emulating versions of IE outside installed version using Document or Browser Mode settings is not supported.
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  Oracle Transportation Management and Global Trade Management 19A (and forward)

  Internet Browser Support

  • Internet Explorer (IE) Version 11
  • Firefox ESR 52 and ESR 60
  • Google Chrome Version 67
    - OTM is certified with the latest version of Chrome available at the time of release. Because of Chrome’s policy of automatically updating itself whenever a new release is available, issues that occur in newer versions of the browser that were not present in the certified version may require the use of an alternate browser until some future, scheduled OTM release, when OTM can once again certify against the latest Chrome browser version.
  • Microsoft Edge 42+
  • Safari 9 and 10 (Mac OS)
    - Dock Manager, Dispatch Board, Estimated Landed Cost Simulator, and 3D Load Configuration are not supported on Safari at this time.

  Note: All supporting software is subject to patch level changes.

  Note: Previous versions of OTM have used Cortona3D Viewer to access certain features inside of OTM. The Cortona 3Dviewer plugin is no longer used in OTM and can be safely removed from your browser if it is not needed by other applications.

  Mobile Requirements

  • Mobile Application Framework (MAF) Version 2.3.2
    Certified mobile platforms:
    http://www.oracle.com/technetwork/developer-tools/maf/documentation/maf222certmatrix-2879089.html
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  Oracle Warehouse Management Cloud 9.0.0

  Internet Browser Support

  • Chrome 64
  • Firefox 59
  • Edge 40
  • IE 11
  • Safari 11

  Earlier versions of these browsers are not supported, however they may also work fine.