Initializing a Claim

Begin by navigating to the Create First Notice of Loss page.

Close the pane to see more of the Create First Notice of Loss page.

Note: All fields with an Asterisk (*) are required.

You can search or enter a policy number.

You can add involved parties to the First Notice of Loss, or select them from the database using the Search button. In this example, you are going to add them.

Use the Create First Notice of Loss page to create and submit an insurance claim.

The Policy Name and Primary Insured fields populate based on the policy number.

Complete the Involvement and Party Details as necessary. In this example, the fields have been completed for you.

Complete the remaining fields as necessary. In this example, the fields have been completed for you.

Use the Involved Parties tab to add all parties involved in the accident.

Use the Loss Details tab to add detailed information regarding the accident.

Complete the remaining fields as necessary. In this example, the fields have been completed for you.

Your claim is created. You can now update the claim or perform other activities related to your customer service representative responsibilities.

Initializing a Claim

You have completed the Initializing a Claim topic.

You can search or enter a policy number.

Click the Manage Insurance Claims link.
Click the Create First Notice Of Loss link.
Click the Collapse pane.
Click in the Policy Number field.
Enter the desired information into the Policy Number field. Enter
a valid value
e.g.
"A11323"
.
Press [Enter].
Click the Add button.
Click the Loss Details tab.
Click in the Number of Vehicles Involved field.
Enter the desired information into the Number of Vehicles Involved field. Enter
a valid value
e.g.
"2"
.
Click the Submit button.
Click the OK button.
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