## Initializing a Claim

Step | Action
1. | Begin by navigating to the Create First Notice of Loss page. Click the Manage Insurance Claims link.
2. | Click the Create First Notice Of Loss link.
3. | Close the pane to see more of the Create First Notice of Loss page. Click the Collapse pane.
4. | Use the Create First Notice of Loss page to create and submit an insurance claim.
5. | Note: All fields with an Asterisk (*) are required. Click in the Policy Number field.
6. | You can search or enter a policy number. Enter the desired information into the Policy Number field. Enter a valid value e.g. "A11323".
7. | Press [Enter].
8. | The Policy Name and Primary Insured fields populate based on the policy number.
9. | Complete the remaining fields as necessary. In this example, the fields have been completed for you.
10. | Use the Involved Parties tab to add all parties involved in the accident.
11. | You can add involved parties to the First Notice of Loss, or select them from the database using the Search button. In this example, you are going to add them. Click the Add button.
12. | Complete the Involvement and Party Details as necessary. In this example, the fields have been completed for you.
13. | Click the Loss Details tab.
14. | Use the Loss Details tab to add detailed information regarding the accident.
15. | Click in the Number of Vehicles Involved field.
16. | Enter the desired information into the Number of Vehicles Involved field. Enter a valid value e.g. "2".
17. | Complete the remaining fields as necessary. In this example, the fields have been completed for you.
18. | Click the Submit button.
19. | Click the OK button.
20. | Your claim is created. You can now update the claim or perform other activities related to your customer service representative responsibilities.
21. | You have completed the Initializing a Claim topic. End of Procedure.