Lookup type codes specify values used in claims. Oracle Insurance Claim Management ships with seeded values for lookup type codes. The seeded values are:

Status

- Approve
- Reject

Claim Status

- Appraisal
- Arbitration
- Closed
- Evaluation
- First Notice of Loss
- Fraud Review
- Recovery
- Settlement

Location

- Business
- Highway
- Home
- Street

Reporter Channel

- Agent
- Call Center
- Cell Phone
- Website

Involvement Type

- Adverse Party
- Claimant
- Insurance Agent
- Lawyer
- Witness

Loss Type

- Accident with Injuries
- Accident with No Injuries
- Fire Damage
- Glass Damage
- Theft

Payment Method

- Cash
- Check
- Wire Transfer

Service Providers

- Car Rental Service
- Taxi Service
- Towing Service

Cost Category Type

- Labor
- Miscellaneous
- Other
- Parts
- Replacement

Examination Status

- Completed
- In Progress

Coverage Verification Status

- Not Verified
- Verified

Coverage Verification Type

- Manual

Claim Validation Status

- Not Validated
- Validated

Claim Validation Type

- Manual

Appraisal Status

- Completed
- In Progress

Fraud Evaluation Status

- Fraud
- Not Fraud
- Referred

Settlement Status

- Fully Paid
- Partially Paid
- Offer Accepted
- Offer Created
- Offer Negotiation
- Offer Not Accepted

Closure Status

- Declined
- Duplicate
- In Error
- Paid
- Recovery Complete

Declined Reason

- Expired Policy
- Fraud
- No Coverage

Reserve Status

- Not Reserved
- Reserved

Policy Role Type

- Primary
- Secondary

Coverage Code Type

- Collision
- Comprehensive
- Towing

Asset Type

- Electronics
- Vehicle

You can add additional lookup type codes to meet your organization's needs.

In this topic, you will modify lookup type code options.