## Overview of Oracle Public Sector Incident Reporting Process Lifecycle

Step | Action
1. | The reporter or citizen begins by navigating to the Enter Incident Report page.
2. | The reporter or citizen uses the Enter Incident Report page to create and submit an incident report.
3. | The reporter or citizen completes all required fields pertaining to the incident.
4. | The reporter or citizen completes all appropriate fields pertaining to the attacker, responder, suspect, victim, or witness.
5. | The reporter or citizen completes all appropriate fields pertaining to the arson incident.
6. | The reporter or citizen clicks the Submit button, to save and submit the incident report.
7. | The action officer uses the My Tasks page to review incident reports.
8. | The action officer double clicks the Task to open the incident report.
9. | The action officer uses the Review Incident page to review the incident report and assign local responders.
10. | The action officer clicks Claim to assign this task to himself if multiple action officers are presented with this task.
11. | The action officer reviews the incident report and determines what local responder to assign.
12. | The action officer adds a local responder to the incident report.
13. | The action officer clicks the Approve button, which approves the incident report.
14. | The case worker uses the My Tasks page to assess incident reports.
15. | The case worker double clicks the Task object to open the incident report.
16. | The case worker uses the Assess Incident page to assess the incident report and escalate the incident report to the case manager.
17. | The case worker assesses the incident report and determines it needs to be escalated.
18. | The case worker adds comments for the case manager.
19. | The case worker clicks the Escalate button, which escalates the incident report.
20. | The case manager uses the My Tasks page to evaluate incident reports.
21. | The case manager double clicks the Task object to open the incident report.
22. | The case manager uses the Evaluate Incident page to evaluate the incident report and add national and international responders.
23. | The case manager evaluates the incident report and determines no more responders are needed.
24. | The case manager clicks the Approve button to approve the incident report and extract it to a NIEM compliant document.
25. | The case manager confirms to extract the incident report to a NIEM compliant document.
26. | You have completed the Overview of Oracle Public Sector Incident Reporting Process Accelerator Lifecycle topic. End of Procedure.