As a case manager, you are responsible for evaluating and assigning national and international responders to an incident report. You can assign responders whose jurisdiction maps to the case manager role. You can claim an incident report so no other case worker can update it. Once an incident report has been handled, you can approve it, which allows you to extract it to a National Information Exchange Model (NIEM) compliant document or reject it.

In this topic, you will approve and extract an incident report to a NIEM compliant document.