You must have a solid working knowledge of Oracle SOA Suite, Oracle BPM Suite, and Oracle Business Rules before modifying any business rules. For information on these products, see:

- Oracle Fusion Middleware User's Guide for Oracle Business Rules
- Oracle Fusion Middleware Administrator's Guide for Oracle SOA and Oracle Business Process Management Suite

Oracle Public Sector Incident Reporting uses the Incident Type Priority Matrix Decision Table, in the Determine Incident Type Priority Ruleset, to determine the priority for each incident type. This decision table includes conditions and actions as its rows and rules as its columns. The rules test the values of the conditions and set corresponding values for the actions. The rules must account for all possible combinations of values of all conditions in the table. A value of otherwise means "all values not listed." Bucketsets and globals are used to set pre-defined values for certain rules.

Upon submission of an incident report, the rules engine tests each condition. If a combination of condition values matches a rule, the corresponding actions are taken. The Incident Type Priority Matrix Decision Table provides the details for each condition, its rules, and the actions to execute. Following the table is an example scenario explaining how an incident report is processed based on the given condition.

Incident Type Priority Matrix Decision Table

Reports are called in on a car selling drugs in front of a school. The Incident Type Priority is set to 2 because the Drug Related Activity global is 2.

To change the Incident Type parameters, change the values of the various Incident Type globals. By default, the values range from 1 to 3, highest to lowest.

You can modify the existing ruleset, conditions, or actions. Take caution before modifying a condition or action, it can require source code changes. Incident processing fails if this ruleset is deleted. To modify the ruleset, conditions, or actions, see "Editing Rules in an Oracle Business Rules Dictionary at Run Time," in Oracle Fusion Middleware User's Guide for Oracle Business Rules.