Overview of Oracle Public Sector Incident Reporting Process Lifecycle
Overview of Oracle Public Sector Incident Reporting Process Lifecycle
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Overview of Oracle Public Sector Incident Reporting Process Lifecycle
Test Results
Overview of Oracle Public Sector Incident Reporting Process Lifecycle

The reporter or citizen begins by navigating to the Enter Incident Report page.

The reporter or citizen uses the Enter Incident Report page to create and submit an incident report.

The reporter or citizen completes all required fields pertaining to the incident.

The reporter or citizen completes all appropriate fields pertaining to the attacker, responder, suspect, victim, or witness.

The reporter or citizen clicks the Submit button, to save and submit the incident report.

The reporter or citizen completes all appropriate fields pertaining to the arson incident.

The action officer double clicks the Task to open the incident report.

The action officer uses the Review Incident page to review the incident report and assign local responders.

The action officer uses the My Tasks page to review incident reports.

The action officer reviews the incident report and determines what local responder to assign.

The action officer clicks the Approve button, which approves the incident report.

The case worker uses the Assess Incident page to assess the incident report and escalate the incident report to the case manager.

The case worker uses the My Tasks page to assess incident reports.

The case worker double clicks the Task object to open the incident report.

The case worker adds comments for the case manager.

The action officer adds a local responder to the incident report.

The case worker clicks the Escalate button, which escalates the incident report.

The case manager evaluates the incident report and determines no more responders are needed.

The case manager double clicks the Task object to open the incident report.

The case manager uses the Evaluate Incident page to evaluate the incident report and add national and international responders.

The case manager uses the My Tasks page to evaluate incident reports.

The case worker assesses the incident report and determines it needs to be escalated.

The case manager clicks the Approve button to approve the incident report and extract it to a NIEM compliant document.

The case manager confirms to extract the incident report to a NIEM compliant document.

The action officer clicks Claim to assign this task to himself if multiple action officers are presented with this task.

Overview of Oracle Public Sector Incident Reporting Process Lifecycle

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