- Maintaining Service Class
- Maintaining Service Class
- Begin by navigating to the
- Maintain Service Class
- page.
- You have completed the
- Maintaining Service Class
- topic.
- First, add a new service class.
- Service Class Codes
- are used as unique keys in the TR_SERVICE_CLASS_Master table and built into the logic of Oracle TRM.
- Service Class Codes
- can be upper or lower case and up to 8 characters.
- Next, specify
- a service class.
- Service classes appear on the
- Travel Request for Username (Request ID)
- page.
- Use the
- Description
- field to add an optional description.
- Saving the service class makes it available on the
- Travel Request for Username (Request ID)
- page.
- A soft delete is used for inactivating a service class already used in travel requests. Inactivated service classes are not displayed as options on the
- Travel Request for Username (Request ID)
- page.
- Next, perform a soft delete on the
- None
- service class.
- Validate you want to make the
- None
- service class inactive.
- Next, query the
- Economy
- service class.
- You can query on any field by clicking into that field.
- You can query using whole or partial words.
- Press the Enter key to initiate the query.
- Use the
- Revert
- button to cancel adding a new service class. This only works if the service class has not been saved.
- All the service classes with the word
- Economy
- appear.
- Use the
- Maintain Service Class
- page to modify the service class options made available when creating a travel request.
- The service class
- Stowage
- is now added.
- Next, modify the description for the
- Stowage
- service class.
- By default, the first row is automatically selected. When modifying or deleting a service class, ensure the row you want to take action on is selected. You can click anywhere in the row to select it.
- There are two types of delete, a hard delete and soft delete.
- A hard delete removes the service class from the database table, provided it is not used in a travel request.
- First, perform a hard delete on the service class
- Stowage
- .
- The
- Stowage
- service class is now deleted.
- Check the
- Do not show this dialog again
- option if you do not want to see this message in the future.
- The
- None
- service class is now inactive.
- The full list of service class options is viewable again.
- The
- Query By Example
- button can be toggled on or off.
- Clear the query field to display the full list of service classes. In this example, the field has been cleared for you.
- Original Path
- Adding a new service class
- Querying a service class
- Modifying a service class
- Deleting a service class
- Links
- Service Class
- Add
- Service Class Code
- Service Class Code
- Service Class
- Service Class
- Description
- Description
- Save
- Description
- Description
- Save
- Delete
- Active
- Yes
- Save
- Query By Example
- Service Class Query
- Service Class Query
- Active
- Administration
- Manage Travel Requests
- Service classes denote the airlines cabin service. Oracle Travel Request Management ships with seeded values for service class options. The seeded values are:
- Economy
- Economy Plus
- Business
- First
- None
- Some airlines have an additional cabin class between economy and business. Your organization may permit employees to travel in this service class, thus you must add an additional class.
- Service class options are used as Business Activity Monitoring (BAM) indicators. The First class service option should not be removed unless you also update the BAM indicators.
- In this topic, you will modify service class options.