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Oracle CX Commerce

Increase customer engagement by leveraging buyer signals. Quickly boost online sales with Oracle CX Commerce (part of Oracle Cloud CX) and create innovative brand experiences designed to meet the unique demands of your business.

Oracle CX Commerce
2020 Guide to Digital Commerce

Connect with customers and deliver engaging and personalized buying experiences.

CX Commerce ranks as a leader

Learn why Oracle CX Commerce is a 10-time leader in the Gartner Magic Quadrant for Digital Commerce.

Why choose Oracle CX Commerce?

Simplify complex systems

Increase speed to market by connecting back-office data, workflows, and policies with your online ecommerce experience. Bring even the most complex product and selling processes online.

See the 5 compelling cases of unified commerce (PDF)
Simplify complex systems

Build buyer-specific experiences

Utilize customer data to deliver the right content and products effectively and create personalized buying experiences across all channels.

Build a better buying experience (PDF)
Build buyer-specific experiences

Innovate quickly and evolve your ecommerce platform

Position your business to address today’s digital commerce challenges and prepare for tomorrow’s opportunities with an open and scalable platform that takes an API-first approach.

See what’s in Oracle CX Commerce (PDF)
Innovate quickly and evolve your ecommerce platform

Oracle CX Commerce

Control cross-channel customization

Innovate quickly and deliver personalized, connected experiences with CX Commerce. This complete SaaS solution gives you more control to drive customer engagement, sales, and loyalty across all channels.

  • Business-user experience management
  • Catalog and inventory management
  • Search and guided navigation
  • Mobile-first
  • Native A/B testing
  • Multisite, multibusiness model
  • Intelligent personalization and merchandising
  • API-first, headless
  • Unified commerce and content
  • Unified direct and wholesale sales
  • Increased IT agility
  • Intelligence and insights

Connect self-service experiences

Deliver complete, self-service commerce experiences through any channel while meeting the complexities of B2B sales, integrations, and business models to scale online revenue quickly, in a cost-effective manner.

  • Unified commerce, CPQ, subscriptions
  • Embedded content
  • Personalized buyer interactions
  • Powerful insights
  • Customer-specific catalogs and pricing
  • Account and contact management
  • Delegated administration
  • Account hierarchies
  • Recurring orders
  • Approval workflows
  • Custom payments
  • CX and ERP integrations

Easily configure, price, and quote

Get a flexible and scalable pricing and quoting solution. Oracle CPQ is built to support companies that sell all varieties of products and services across direct, indirect, and ecommerce sales channels.

  • Self-service ordering
  • Intuitive configuration
  • Multitier pricing
  • Error-free quotes
  • Improved margin control
  • Dynamic approval workflows
  • Professional quotes and proposals
  • Subscription ordering
  • Flexible, scalable, enterprise-ready

Drive continuous growth through subscriptions

Integrate front- and back-office process with Oracle Subscription, a modern subscription platform embedded across Oracle CX and ERP. Power recurring relationships and drive continuous growth through subscription revenue models.

  • Automatic billing and payments
  • Fixed and recurring orders
  • Support for various pricing models
  • Flexible revenue recognition
  • AI-driven analytics
  • Comprehensive renewal capabilities
  • Subscription-based quotes and orders
  • Coverage services management
  • Warranties

Dynamically control your content

Create, review, manage, and author all types of digital assets within Oracle CX Content's Universal Asset Hub. Easily publish images, videos, articles, and more to any channel.

  • Universal Asset Hub
  • Content augmented with AI and machine learning
  • Content collaboration and workflow
  • API-first omnichannel delivery
  • Taxonomy-driven content personalization
  • Smart authoring
  • Digital asset management
  • Machine-driven tagging
  • Content recommendations
  • Video streaming
  • Enterprise integration with CX apps

Unify customer intelligence

Bring together demographic, transactional, and behavioral customer data to deliver more personalized engagement across the entire customer journey.

  • Unified customer profile
  • Real-time personalization
  • Ad channel activation
  • Real-time CX
  • Identity resolution
  • Configuration data models
  • Built-in AI
  • Martech integration
  • Data enrichment
  • Actionable customer analytics

View all customer successes

Oracle CX Commerce customer successes

Learn how companies are exceeding their goals with the flexibility of Oracle CX Commerce.

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Calix logo
Carmen Steffens logo
Hyster Yale logo
Terex logo
Vermont Country Store logo
Yamaha logo
Zebra logo
Construction Specialties logo

Construction Specialties stands strong with Oracle Cloud

September 25, 2019

The Best Approach for a Highly Successful Headless Architecture

Jay Atkinson, Senior Principal Product Manager, Oracle

Making the right choices in your headless strategy could solidify and elevate your customer experience. Matt Landau, VP of Software Development at Oracle, outlines approaches you should be thinking about when it comes to headless commerce.

Read the complete post

Featured blogs

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Increase business value with CX Commerce

  • Experience ecommerce flexibility

    Run a variety of business models across B2B and B2C, deploy unified or headless architecture, and integrate with any system.

  • Unify your business

    Connect, consolidate, and customize everything for your business all in one Saas-based platform.

  • Control the customer experience

    Design your ideal customer experience using drag-and-drop management UI, open APIs, and scalable architecture.

Increase business value with CX Commerce


CX Commerce resources readiness

CX Commerce release readiness

Get up to speed on the latest Oracle CX Commerce release and ensure that your upgrade is a success. Review the latest features including capability overviews, business benefits, setup considerations, and usage tips.

CX Commerce documentation

CX Commerce documentation

Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle CX. You'll find all of these resources and more in the Oracle Help Center.

Cloud learning

Develop your Cloud CX skills

Oracle University provides you with free training and certification you can rely on to ensure your organization’s success, all delivered in your choice of formats.

CX Commerce resources support

Cloud Customer Connect

Cloud Customer Connect is Oracle's premier online cloud community—designed to promote peer-to-peer collaboration and sharing of best practices, enable members to keep pace with product strategy, and provide a cloud solution feedback channel directly to Oracle development. Community members benefit by leveraging the collective knowledge of Oracle Cloud customers and product experts.

Support and Services

Cloud Marketplace

Power innovation with partner applications and services available through the Oracle Cloud Marketplace. Find the most comprehensive list of apps for sales, service, marketing, and more.

Get started

Request a demo

See what Oracle Cloud CX can do for you.

Take a tour

Explore the Cloud CX suite on your own.

Contact sales

Talk to a member of our team about Oracle Cloud CX.