Self-Service Restaurant Kiosks
Looking to improve speed of service while continuing to deliver a great guest experience? Oracle MICROS self-serve kiosks offer restaurant owners unmatched flexibility and superior customer service. Kiosks can be deployed in any setting from fast casual to quick service. More restaurants are relying on kiosks powered by Simphony POS software from Oracle to speed up the order process, increase guest spend, and reduce wait times for guests.
How Do Our Self-Ordering Kiosk Systems Work?
What is a kiosk point of sale solution?
A self-service kiosk acts as a self-order POS system. Customers place and pay for their own orders at kiosks. This enables totally contactless and frictionless service. Customers enjoy the opportunity to buy with no waiting and no delay.
- Guests order and pay at their convenience building their order the way they want it
- The system can suggest additional items which the guest may also be interested in
- The order then automatically flows to the kitchen through KDS integration
- When complete, the customer is alerted that their order is ready to collect
- Guests can easily order further items by revisiting the kiosk
What are the benefits of a self-service POS?
The use of self-service kiosks in restaurants is becoming more common across the globe. As restaurants balance and adapt to the new on and off-premises dining environments kiosks offer a platform for success.
- Faster service and reduced customer wait times
- Increased efficiency and basket size with up sell prompts
- Improved order accuracy
- More targeted upselling
- Easier data capture and loyalty enrollment
- Operational efficiency redeploying labor to where it is needed most
The Premier Cloud-Based Restaurant Kiosk System
Oracle Food and Beverage's kiosk solutions offer the ultimate in choice. The Oracle MICROS Workstation 6 hardware terminal can be easily modified into a customer facing kiosk to be placed or mounted practically anywhere. If you already work with a kiosk hardware partner, easily integrate Simphony Point of Sale with their front-end software. Whatever your requirements, Oracle Food and Beverage can help you create the perfect mix of kiosks for all your restaurant concepts and locations.
Versatile Restaurant Kiosk Software
Self-service kiosk software, powered by the Simphony Point of Sale, can deliver exactly the type of service customers want and expect. Kiosk software that is fully integrated with your point-of-sale system is key. It allows a single point of truth where nothing is lost or missed. Restaurants can easily collect data about consumer behavior, usage and trends. Real time access to this data enables data-driven business decisions and the delivery of targeted promotions to drive order values across all channels.
- Easy-to-use interface
- Intuitive customer journey and flow
- Customized menu and photography
- Up-sell prompts
- Tip on screen options
- KDS integration
Powerful Restaurant Kiosk Integrations
Simphony Point of Sale from Oracle is built on a secure open API platform. This means you can easily connect with your existing kiosk hardware and software if required. The Oracle Cloud Marketplace offers a robust ecosystem of fully vetted Simphony Point of Sale integration partners and an array of industry leading kiosk offers. Customizing your restaurant kiosk system to fit the needs of your business has never been easier.
- Work with your existing kiosk system
- Select a kiosk look and feel that suits your restaurant
- Integrate kiosks and credit card processing directly to Oracle MICROS Simphony POS
- Choose from industry leading providers
Kitchen Display System Integration
Optimize kitchen workflows, food quality, and speed of service. Prioritize color coded orders and updates from your self-service kiosks, website, and mobile apps in real time. Use predefined cook timings to break down each order, prioritize preparation tasks, and automatically alert kitchen staff about ticket times that have exceeded your restaurant's standards.
- 24-Inch anti-glare display
- IP-54 rated protection from moisture, heat, and dust
- Touchscreen and bump bar controls
- VESA mounting configuration
Oracle MICROS Kiosk Hardware
The Oracle MICROS Kiosk, comprised of a Workstation 6 and a stand, comes as a floor stand with modular options to accommodate upfront and long term physical flexibility. It is designed to accommodate landscape and portrait layouts.
- Kiosks created from the same rugged, long-lasting Oracle MICROS hardware the industry has relied on for over 40 years
- Easily pivot devices from customer facing to staff facing and back
- Easily trial kiosks in your environments
- Uncover into the best solution for your specific business objectives, operating model, and culture