Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Retail Enterprise Inventory Cloud Service (EICS) 19.2

Product Description:

EICS provides a retailer a single point to source information in inventory positions across the enterprise for it's items. This is achieved through several APIs that allow integration with a merchandizing system, POS, warehouse application and supplier. Specifically, EICS tracks shipping, receiving, purchase orders, stock count and customer order fulfillment information through its APIs. These APIs have the ability to have business rules applied to them which can be setup in the EICS UI.

Date:

27-Jan-2021

Archive Note:

This VPAT applies to only version 19.2. It does not apply to any versions of Oracle Retail Enterprise Inventory Cloud Service (EICS) after this. This VPAT has been superseded by Oracle Retail Enterprise Inventory Cloud Service (EICS) 23.1.101.

Contact Information:

accessible_ww@oracle.com

Notes:

All training and materials provided by OU (Oracle University) and the RLS are excluded from this ACR.

Dependent Products

This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Oracle JavaScript Extension Toolkit (JET) 9.0.0

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.1	Level A - Yes Level AA - Yes Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Images that convey information have meaningful alternative text using ALT Images that are decorative are marked up using ALT=”” or CSS background images Controls have an associated name Non-text characters are not used or have meaningful alternative text CAPTCHA are not used in the application
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Partially Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: User interface component labels are associated with the fields they are labeling Headings are encoded with HTML heading tags List markup is used for marking up lists Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate Data tables specify SUMMARY or CAPTION Layout tables use appropriate markup Groups of components are marked up with their description Style sheets are used only to change the layout and presentation on the screen Exceptions: The screen reader does not associate grid content to it's row and column headers when we do a 'read all' on screen reader. BUG-19990454
1.3.2 Meaningful Sequence(Level A)	Partially Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: The sequence of elements in the Document Object Model (DOM) matches a logical reading sequence Exceptions: The sequence is not correct for grid data when row selector column is enabled. BUG-19990454
1.3.3 Sensory Characteristics(Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.3.4 Orientation (Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Screen components are visible and scrollable in 'Portrait' and 'Landscape' modes There is no loss of information in any of the modes
1.3.5 Identify Input Purpose (Level AA)	Not Applicable	Oracle Retail Enterprise Inventory Cloud Service (EICS) does not collect user information.
1.4.1 Use of Color(Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Information conveyed by color is available in alternative formats, such as shape, text, font weight Information conveyed by color has a contrast ratio of at least 3:1
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 Other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Text can be resized up to 200% without loss of content or functionality.
1.4.5 Images of Text(Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential .
1.4.10 Reflow (Level AA)	Partially Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Content is presented without loss of information or funcationality at 400% screen zoom Exceptions: Task bar menu option is not visible in sidebar at 400% zoom - BUG-31628916 Logout user menu option is not visible at 400% zoom - BUG-31953073
1.4.11 Non-text Contrast (Level AA)	Partially Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: User Interface Components are presented with atleast contrast ratio of 3:1 against adjacent colors using Grey Scale analyzer and Color Contrast analyzer tools Exceptions: The following screens are not displayed with contrast ratio of 3:1 . BUG-31958121 Supplier detail screen - Contrast Ratio - 2.98:1 -> Displayed for 4 options - Business Address,Return Address,Order Address,Invoice Address Item detail screen - Contrast Ratio - 2.98:1 -> Displayed for 9 options - Inventory,Item Attributes,Related Items,UDA's,Pack Items,Stock Locator,Deliveries,Additional Suppliers,Pricing Info Inventory Adjustment detail screen - Contrast Ratio - 2.85:1 -> Displayed for 1 option - Scan/Enter item Inventory Adjustment detail screen - Inventory Adjustment info dialog Translation setup screen - Bundle selection dialog Translation setup screen - Import translation file dialog Graph components on item lookup detail screen - X axis fields : Available SOH (Contrast Ratio - 2.2:1) & Unavailable SOH (Contrast Ratio - 1.42:1) Inventory adjustment detail screen - Notes (Contrast Ratio - 2.04:1) & UIN icons (Contrast Ratio - 2.78:1) Translation setup screen - Import translation file dialog - select file border (Contrast Ratio - 1.21:1)
1.4.12 Text Spacing (Level AA)	Partially Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Application displays contents with out any loss of information with Line height atleast 1.5 times of font size, paragraph spacing atleast 2 times of font size, letter spacing at least 0.12 times the font size and word spacing atleast 0.16 times the font size. Exceptions: Navigation sidebar title component is not completly displayed. BUG-31959014
1.4.13 Content on Hover or Focus (Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Additional content triggered due to mouse hover is dismissable without moving pointer or keyboard focus Mouse pointer can be moved over to additional content triggered during hovering without content disappearing. Additional conent remians as long as focus remains or user dimisses it or component is valid
2.1.1 Keyboard(Level A)	Partially Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Proper operation of unique keystrokes and access keys, including those listed in the product documentation Exceptions: When an event disables a button, the rest of the buttons in the toolbar become no navigable. BUG-28090774
2.1.2 No Keyboard Trap (Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.1.4 Character Key Shortcuts (Level A)	Not Applicable	Oracle Retail Enterprise Inventory Cloud Service (EICS) does not use any character key shortcuts.
2.2.1 Timing Adjustable(Level A)	Not Applicable	Oracle Retail Enterprise Inventory Cloud Service (EICS) does not allow time exceptions and/or its adjustments.
2.2.2 Pause, Stop, Hide (Level A)	Not Applicable	Oracle Retail Enterprise Inventory Cloud Service (EICS) does not contain any moving, blinking or scrolling content.
2.3.1 Three Flashes or Below Threshold(Level A)	Not Applicable	No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Structure and hierarchy is marked up with Header elements outside of repetitive navigation links
2.4.2 Page Titled(Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Pages have a meaningful title specified in the TITLE element
2.4.3 Focus Order(Level A)	Partially Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence Exceptions: User does not gain focus on the Apply and Cancel button when the Details are in Edit mode. BUG-28090774
2.4.4 Link Purpose (In Context)(Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: The text of links and their surrounding paragraph, list or table cell (with marked up table headers) is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Web pages can be located in multiple ways, like page search, following navigation tree menus.
2.4.6 Headings and Labels(Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Visual indication of the location of the focus
2.5.1 Pointer Gestures (Level A)	Not Applicable	Oracle Retail Enterprise Inventory Cloud Service (EICS) does not use multipoint or path-based gestures for operations
2.5.2 Pointer Cancellation (Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Down-Event of pointers does not execute any function Functions on screen are based on up-events and user can abort function before completion
2.5.3 Label in Name (Level A)	Partially Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: User interface components with labels have relevant name that conatins text that is same as presented visually Exceptions: Labels are not present for checkboxes inside grid. BUG - 31659124 In chrome browser alone, assistive screen reader does not read hyper link label. BUG - 28529031
2.5.4 Motion Actuation (Level A)	Not Applicable	Oracle Retail Enterprise Inventory Cloud Service (EICS) does not perform any operation based on device motion.
3.1.1 Language of Page(Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Application is in the locale/language of the underlying platform.
3.1.2 Language of Parts(Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Application correctly present content written in multiple languages, according to the presentation and pronunciation rules for that language
3.2.1 On Focus(Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.2 On Input(Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.3 Consistent Navigation(Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Pages that are grouped together into sets with a common navigation mechanism utilize the navigation mechanism in the same fashion, with navigation elements which appear in the same relative order
3.2.4 Consistent Identification(Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Images and controls are used and identified consistently. Icons and other non-text items which have the same functionality, their text alternatives are consistent
3.3.1 Error Identification(Level A)	Partially Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: When input errors are detected, they are described to the user in text. Exceptions: The field where the error occurs does not presents the label field on the error message. BUG-28475603
3.3.2 Labels or Instructions (Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Labels or instructions are provided when the product requires user input. Instructions and labels specify data formats for fields especially where they are out of the customary formats or if there are specific rules for correct input
3.3.3 Error Suggestion (Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Where suggestions for fixing an input error are known, they are provided to the user. Input error are described to user along with the correct input and offers additional help for the form field that caused the input error, like valid range of input, allowed data type etc.
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Submissions can be reversed by the user Data is checked for input errors with an opportunity for the user to correct them Data can be reviewed, corrected, and confirmed by the user before they are finalized
4.1.1 Parsing(Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs Pages validate to the HTML specification
4.1.2 Name, Role, Value (Level A)	Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’. Frames have a meaningful title specified in the title attribute
4.1.3 Status Messages (Level AA)	Partially Supports	Oracle Retail Enterprise Inventory Cloud Service (EICS) product and documentation were tested for: Status messages are conveyed such that assistive technolgies like screen reader can present the change in status without receiving focus. Exception: Status message on file import does not read without receving focus from the screen reader. BUG-31959626

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Not Applicable	The product is designed to be isolated from the underlying platform.
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Not Applicable	The product is designed to be isolated from the underlying platform.
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	An accessibility document will be part of the product GA documentation. The product documentation describes: Accessibility modes, either at installation or runtime Accessibility-related documentation can be found in the application document: Enterprise Inventory Clouse Service Implementation Guide.
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Support documentation is provided in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.