Name of Product: Oracle Self-Service E-Billing Applications 6.1Last Updated: 04-Oct-2012
This VPAT applies to only version 6.1. It does not apply to any versions of Oracle Self-Service E-Billing Applications after this. The Oracle Self-Service E-Billing product allows our customer's end users the ability to view and securely pay their bills, statements or invoices on the internet through a user friendly interface. The application also allows for those end users to run, view and download hierarchical analytic reporting from a billing or business perspective. This VPAT covers the following applications within the Oracle Self-Service E-Billing product:
The following issues are some of the more serious issues that have been reported with this product, and have not yet been resolved. Please contact Technical Support for further details on these and other defects that have been reported. Bug Number Summary
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This VPAT does not cover the following product areas:
The information below describes this product's ability to support the applicable U.S. Section 508 standards, subject to Oracle's interpretation of those standards and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see https://www.oracle.com/accessibility/ or contact: accessible_ww@oracle.com. | |
Note: This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This VPAT addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses. |
Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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1194.41(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. | Documentation for this product is provided in HTML format with limited exceptions. | |
1194.41(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. | Documentation for this product is provided in HTML format with limited exceptions. | |
1194.41(c) Support services for products shall accommodate the communication needs of end-users with disabilities. | Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process. |