Section 1194.21 Software Applications and Operating Systems
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.21(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Ability to perform functions from the keyboard only
- Logical movement of focus through the controls
- Proper operation of unique keystrokes and access keys, including those listed in the product documentation.
Exceptions: - Screen reader doesn't announce the label "Opening Form" or "Opening Task List" when opening a form or task list that takes time. Bug ID: 9059986
- Every page refresh (server-side call) like saving data or changing smart lists takes focus out of the data entry forms. Bug ID: 13775131
- Column Header isn't associated with the expand/collapse action in all data entry forms. The expand/collapse icon precedes the column headers making it difficult for users to know what columns they will be expanding/collapsing. Bug ID 13637387
- Following hot keys don't work in screen reader mode. Workaround: Tab keys work.
Ctr+Shift+B - is not invoking Add Sibling in Dimension Editor and Task Lists
Ctrl + 6 - is not invoking Add Summary Time Period
Alt + M - Toggle focus on Member selection between currency, scenario, Version (In Currency conversion)
Ctrl+Shift+Arrow Left / Ctrl+Shift+Arrow Right - Move the selected column to the left or right - Navigation through the left-hand pane to select form or task list requires the end user to press the down arrow until they reach the desired task. Not able to navigate directly to the parent (folder) to find the task. Bug ID: 16402997
- On opening a form with tabs then using Ctrl+Shift+T to move from the current tab to the next tab, the screen reader control will be on the previous tab and announce it again. Bug ID: 16410412
- The left hand task list accordion is shown twice upon invoking screen reader mode. Bug ID: 13637414
- In the simplified interface, there is limited support for navigation using short-cut keys. User will need to use tab and Shift+tab key as primary navigation key. Bug ID: 19276639
- In non-screen reader mode, when working with tree controls, e.g Task lists, data forms, focus does not move to lower level elements and hence these cannot be invoked using keyboard only navigation. Bug ID: 19467568
- In the simplified interface, tab order is not correctly defined. Action items for screens, e.g. save, cancel, finish, next etc., are on the top of the page and hence these are first in tab order, where as user would want to complete other operations on the page and then reach these action buttons. Bug ID: 19362240
- In the simplified interface, there is limited support for Accelerator Keys. Many of the commonly used actions, e.g. Refresh, Actions, Save, Create and Close, Clear, Apply, Schedule and Next, etc., would need to be invoked using tab or Shift+Tab keys. Bug ID: 19274748
- In the simplified interface of Planning, keyboard navigation does not work on supporting details page. Bug ID: 19364819
- In the simplified interface, there are multiple issues when navigating to Financial reports. Bug ID: 19431191
- In the simplified interface of Planning, the first button on all pages does not show highlighted when focus is moved to it. Bug ID: 19187169
- In Planning data forms, page drop downs for dimensions are shown as disabled even when the selected values can be changed using member selector. Bug ID: 19365122
- In Tree view or Tree table type components e.g. Dimension editor, Task lists, leaf level members without any children are also shown with the expand icon. This confuses the user to think that these items have a child and they need to click or expand even when these are leaf level members. Bug ID: 17218454
- In the Planning simplified interface, if a popup dialogue does not have close button on it, it can not be closed. Bug ID: 19300287
- In non-screen reader mode, focus does not move to confirmation or error message dialogs. Bug ID: 19467568
- In Screen reader mode, activating an error message in the Data Validation Summary popup doesn't take focus back to the cell in the planning gird showing validation error. Bug ID: 13713254. Workaround: users have to tab through each cell to find out which cells errored out.
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| 1194.21(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for response to the following operating system accessibility features: - Sticky Keys, Slow Keys, Filter Keys, Bounce Keys, and Toggle Keys
- High Contrast and Large Print themes.
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| 1194.21(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Visual indication of the position of the cursor within text, and visual indication of the focused component, including with the High Contrast and Large Print theme.
Exceptions: - Every page refresh (server-side call) like saving data or changing smart lists takes focus out of the data entry forms. Bug ID: 13775131
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| 1194.21(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Meaningful icon/image/object identification including object state change on selection (e.g., folder open on selection)
Exception: - On opening a form with tabs then using Ctrl+Shift+T to move from the current tab to the next tab, the screen reader control will be on the previous tab and announce it again. Bug ID: 16410412
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| 1194.21(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Meaningful icon/image/object identification including object state change on selection (e.g., folder open on selection)
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| 1194.21(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. | Product has been developed to conform to this standard subject to the remarks on the right. | Textual information is provided through standard HTML markup and controls. The browser is responsible for making operating system function calls. Exceptions: - With browser display re-sized to 200%, a portion of the data forms is not rendered correctly when user scrolls through it. Bug ID: 19276427
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| 1194.21(g) Applications shall not override user selected contrast and color selections and other individual display attributes. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Windows or other OS-level color settings are not over-ruled by product
Exceptions: - When working with Operating System level high contrast mode enabled icons like expand, collapse, search etc. are not visible. Bug ID: 19284384
- In the simplified interface of Planning, some of the icons e.g. dashboards, search icons, are not visible in high contrast mode. Bug ID: 19343390 & 19277305
- In Data Forms, when working with Operating System level high contrast mode enabled, selected controls like data cells, page drop downs, etc. are not distinguishable from other controls, which are not selected. Bug ID: 18504729
- In the simplified interface of Planning, List view components, e.g. selecting data forms when creating dashboard, do not show the focus on the selected item in high contrast mode. Bug ID: 19343457
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| 1194.21(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. | Not Applicable | The product contains no animation. |
| 1194.21(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Alt means are used for conveying color related information
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| 1194.21(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Product offers single color contrast setting (high contrast)
- Contrast setting is consistent through the user session
- Windows or other OS-level color settings are not over-ruled by product
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| 1194.21(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Elements that flash or blink between 2 Hz and 55 Hz
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| 1194.21(l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - User interface component labels are associated with the fields they are labeling.
- Edit text fields have a label associated with them.
- Label associations and form controls are exposed to assisstive technologies
- Reading of screen text
- Screen elements under magnification retain readability and are recognizable
- AT product successfully tracks cursor focus
Exceptions: - Missing lables for: Business Rules RTP window - Prompt text, User Preferences (all tabs), Search button on Planning Unit Hierarchy screen & substitution var window in Manager variables, Map Reporting Object - Member selection column, Exchange Rate Table, Copy Data Members column, and Manage Variables - check boxes in Variable window. Bug ID 13871180
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Section 1194.22 Web-based Internet Information and Applications
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.22(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Meaningful icon/image/object identification
Exceptions: - In the simplified interface of Planning, down arrow keys to select the task do not have text defined. Bug ID: 19185264
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| 1194.22(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. | Not Applicable | The product has no multimedia. |
| 1194.22(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Alt means are used for conveying color related information
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| 1194.22(d) Documents shall be organized so they are readable without requiring an associated style sheet. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Style sheets are used only to change the layout and presentation of the screen
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| 1194.22(e) Redundant text links shall be provided for each active region of a server-side image map. | Not Applicable | The product contains no server side image maps |
| 1194.22(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. | Not Applicable | The product contains no client side image maps. |
| 1194.22(g) Row and column headers shall be identified for data tables. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Table usage – only data tables, as opposed to layout tables, use table elements of TH and table attributes of SUMMARY
- Each column of a data table is marked up with TH
- Each row of a data table has at least one cell marked as the row header
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| 1194.22(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Complex data tables with multiple levels of table headings or other organization of data, use the ID, HEADERS, and AXIS attributes.
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| 1194.22(i) Frames shall be titled with text that facilitates frame identification and navigation. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for:- HTML frame identification
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| 1194.22(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Elements that flash or blink between 2 Hz and 55 Hz
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| 1194.22(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. | Not Applicable | Text–only pages are not necessary because pages have been coded to meet other applicable standards, to the extent indicated. |
| 1194.22(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Meaningful icon/image/object identification including object state change on selection (e.g., folder open on selection)
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| 1194.22(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with ยง1194.21(a) through (l). | Not Applicable | The product does not require applets, plug-ins or other applications to interpret page content. |
| 1194.22(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - Reading of screen text
- Screen elements under magnification retain readibility and are recognizable
- AT product successfully tracks cursor focus
Exceptions: - Expand/Collapse icons on data forms in screen reader mode are not correctly defined. As a result screen readers don’t read it correctly e.g. when expanding a column in a data form, it would not read the dimension member name being expanded. Bug ID: 19245678
- In the simplified interface of Planning mode, toolbar buttons are read as "radio button links" by screen reader. Bug ID: 19150252
- The Instructions feature on Planning web pages, e.g. Instructions for a Task list etc., are shown with HTML tags making it difficult to be read by screen reader. Bug ID: 17037429
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| 1194.22(o) A method shall be provided that permits users to skip repetitive navigation links. | Product has been developed to conform to this standard subject to the remarks on the right. | The product was tested for: - User interface component labels are associated with the fields they are labeling.
- Edit text fields have a label associated with them.
- Label associations and form controls are exposed to assistive technologies
- Reading of screen text
- Screen elements under magnification retain readability and are recognizable
- AT product successfully tracks cursor focus
Exception: - In the simplified interface, headers are not defined correctly in create dashboard screen. Bug ID: 19489584
- Skip to Link given in Planning UI does not work. User would need to ignore it when working in Planning application. Bug ID: 18838741
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| 1194.22(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. | Product has been developed to conform to this standard subject to the remarks on the right. | Application timeout options to continue or exit are provided after a period of application inactivity. |
Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.
Section 1194.23 Telecommunications Products
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.23(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. | Not Applicable | |
| 1194.23(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. | Not Applicable | |
| 1194.23(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. | Not Applicable | |
| 1194.23(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. | Not Applicable | |
| 1194.23(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. | Not Applicable | |
| 1194.23(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. | Not Applicable | |
| 1194.23(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. | Not Applicable | |
| 1194.23(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. | Not Applicable | |
| 1194.23(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. | Not Applicable | |
| 1194.23(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. | Not Applicable | |
| 1194.23(k)(1) For products which have mechanically operated controls or keys, controls and keys shall be tactilely discernible without activating the controls or keys. | Not Applicable | |
| 1194.23(k)(2) For products which have mechanically operated controls or keys, controls do not require tight grasping, pinching or twisting of the wrist to operate. | Not Applicable | |
| 1194.23(k)(3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. | Not Applicable | |
| 1194.23(k)(4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. | Not Applicable | |
Section 1194.24 Video and Multimedia Products
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.24(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. | Not Applicable | |
| 1194.24(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. | Not Applicable | |
| 1194.24(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. | Not Applicable | |
| 1194.24(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. | Not Applicable | |
| 1194.24(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. | Not Applicable | |
Section 1194.25 Self Contained, Closed Products
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.25(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology. | Not Applicable | |
| 1194.25(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. | Not Applicable | |
| 1194.25(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with Section 1194.23 (k) (1) through (4). | Not Applicable | |
| 1194.25(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. | Not Applicable | |
| 1194.25(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. | Not Applicable | |
| 1194.25(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. | Not Applicable | |
| 1194.25(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. | Not Applicable | |
| 1194.25(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. | Not Applicable | |
| 1194.25(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. | Not Applicable | |
| 1194.25(j)(1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. | Not Applicable | |
| 1194.25(j)(2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. | Not Applicable | |
| 1194.25(j)(3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. | Not Applicable | |
| 1194.25(j)(4) Operable controls shall not be more than 24 inches behind the reference plane. | Not Applicable | |
Section 1194.31 Functional Performance Criteria
Criteria | Supporting Features | Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
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| 1194.31(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards.
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| 1194.31(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |
| 1194.31(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |
| 1194.31(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. | Not Applicable | |
| 1194.31(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided. | Not Applicable | |
| 1194.31(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. | Yes | Subject to the information provided in this document, this product has been developed to conform to the applicable technical provisions of the 508 standards. |