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常見問題

Asset-based field service

Balance field service efficiency with customer expectations

37 percent of providers have trouble applying real-time customer data to help improve field service. Learn from your peers about the CX trends shaping service, and how you can elevate experiences for both your technicians and customers.

Excellence and efficiency can go hand in hand

Customer expectations have never been higher, but you don't have to give up efficiencies to exceed their expectations. Oracle Field Service provides the tools and real-time visibility you need to proactively monitor and optimize your end-to-end field service experiences. You’ll have happy customers and a more profitable bottom line.

Customer success

Bosch boosts service metrics by 25%

Learn how Bosch streamlined between-call travel time to complete more field service jobs, at less cost.

Get the story
Bosch story

Blog post

Build customer-centric service

Discover the four stages of growth and the next steps you can take to achieve intelligent field service.

Read the post
path to cx excellence for field service

Webinar

Serve a socially distanced field

Being proactive is key to success in the face of change. Follow these tips to build an agile field service strategy.

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socially distanced field webinar

Get to know Oracle CX Service

Field service brochure

Asset-based field service solution

Magic Quadrant

See why we're named a Leader

Product tour

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