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Watch the replays
Industry Insights: The New Connected Retailer
April 20, 2021
Learn how mobile apps, chatbots, virtual services, multiple data sources, and AI can help deliver a frictionless customer experience (CX) across various channels to drive long-term loyalty.
Manufacturing Insights: Enterprise Digital Transformation
April 15, 2021
Learn how digitizing end-to-end service processes can help deliver high-value interactions that drive customer satisfaction, efficiency, and revenue.
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A peer learning event for customer service professionals, where leading CXOs share how intelligent service can help reimagine customer experiences.
Personalized Marketing in the Experience Economy
For CMOs and Heads of Marketing
A peer learning event for marketers, where leading CMOs share how intelligent marketing can help reimagine customer experiences.