Engage hotel guests with confirmed offers of last-minute premium inventory
Oracle’s Nor1 eXpress Upgrade presents confirmed room upsell offers to guests via email just before arrival, allowing your hotel to monetize inventory and avoid oversold conversations at check-in.
Manage your inventory before arrival
- Fully automated—no staff interaction needed
- Real-time availability and reservation update via full integration into OPERA PMS
- Offer email has higher-than-average open and click-through-rates with excellent conversion
- Robust business rules include management of market-specific dates
- In app, on-demand reporting for up-to-date revenue data
Reach out to your guests just before arrival
eXpress Upgrade is a highly relevant prearrival communication that improves guest satisfaction, with more than than 50% of guests committing to upgrades.
The Power of Applied Artificial Intelligence
Like all Nor1 products, eXpress Upgrade uses machine-learning technology to present offers with the highest probably of conversion. Nor1’s PRiME merchandising engine select, price, and present offers while you focus on revenue strategy.
The Oracle Hospitality team is here to help.