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常見問題

Retail Banking Solutions

Deepen loyalty by delivering digital banking the way your customers want. Offer efficient mobile banking, speed up transaction processing, and provide personalized account insights to build stronger customer relationships.


Learn why 47% of customers won’t use banks for their next mortgage.

Discover how our customers experience Oracle Financial Services

Westpac launches a fully digital mortgage process and increases mortgage applications by 20%
BBVA strengthens its regionalized initiatives using the scalability of Oracle Cloud Infrastructure
Weatherbys Bank transforms its processes to meet the demands of a changing business environment
New Zealand’s Heartland Bank is shifting to digital banking to reach more customers with its specialized products
Bank of Valletta embraces digital banking to focus on customers, comply with EU regulations, and manage risk

Deliver an exceptional digital retail banking experience from acquisition to retention

Attract prospects, acquire customers, and grow them into champions

Get a complete view of your customer and their every interaction, across advertising, marketing, sales, service, and transactions. Easily onboard new customers and provide them consistent, timely, and personalized support across all touchpoints with Oracle’s retail banking software.

Explore Customer Acquisition and Experience

Bring speed and convenience to deposits and lending

Go to market faster with customized and relevant deposit products, allowing for easy interest rate configuration. Originate loans across channels and shorten time to decision through automated processes and integrated analytics.

Explore Deposit and Lending Solutions

Improve loan performance with default management customized to your business

Offer each customer the best options to repay past due loans, based on loan characteristics and market conditions. Restructure your collection strategies to reduce risk and increase recovery rates.

Explore Collections and Recovery Solutions

Retain customers and reward loyalty with better pricing

Make better pricing decisions by centralizing pricing and revenue management across products, geographies, and customers. Build pricing that increases customer retention and loyalty.

Explore Revenue Management Solutions

“The market is changing—and our customers demand more flexible finance options.... We needed to upgrade our legacy system—and Oracle Financial Services Lending and Leasing delivered.”

Tyler Wilhite

Director, Product Management and Analytics, Kubota Credit Corporation

Create a bank that thrives on change

Adopt new banking business models faster and drive efficiency with a digital core

Centralize your core banking operations on a single retail banking platform that manages front-office interactions, back-office transaction processing, and customers’ digital retail banking experiences.

Explore Universal Banking Platforms

Offer innovative retail banking products and services faster with an open API

Integrate and share data securely with third parties such as fintechs to deliver the new retail banking products and experiences your customers demand.

Explore Ready-to-Deploy Banking APIs

Efficiently deliver immediate, secure payments

Provide payment options to customers where they are and when they want—while meeting their expectations for immediate processing.

Explore Payment Solutions

Build versatile asset finance programs

Create new revenue opportunities and give your customers better purchasing power by offering flexible financing options that are embedded in a variety of purchasing moments.

Explore Asset Finance Solutions

Deliver unified communications to your customers’ channel of choice

Close communication loops with your customers using consistent, multichannel communications that adhere to your brand and comply with corporate and regulatory guidelines. Reach out to customers with messages that are tailored to their needs.

Explore Customer Communications Management

“We are trying to drive customer-centric processes across our channels and our brands. Oracle Banking Platform provides the architecture we wanted to deliver that experience to our customers.”

Tim Whiteley

General Manager, Application Development, Westpac

Six design considerations for building a successful digital bank

Tushar Chitra, Product Strategy and Marketing, Financial Services, Oracle

Building a successful digital bank starts with having a cloud-ready component blueprint, relentless focus on superior customer/channel/product experiences, and creative thinking. Incorporate functional richness agile enough to evolve alongside changes in the market and organizational needs.

Read the complete post

Find resources and more

Events

Beyond banking: Setting a new standard in asset finance

We launched the FinServ Café to provide a frequent, virtual meeting spot for industry thought leaders and product experts to connect and discuss what is being done today to strengthen resilience and accelerate transformation across the financial services industry.

Insights and news

Access global thinking on building better banks

Gain insights from Oracle’s Thinkathon discussion series with senior bankers and industry experts across the banking ecosystem.

Share knowledge

Oracle Named a Leader in Gartner Magic Quadrant for Global Retail Core Banking for the twelfth time

Oracle FLEXCUBE offers the latest digital capabilities to innovate at speed and scale.

Three considerations to opening the bank

Open banking is a mindset, not a destination. Streamline operations so you can focus on innovation and contend with competitors, regulatory mandates, and changing customer requirements.