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Ghost Kitchens

You’re ready to launch your first ghost kitchen. Oracle has everything you need to start, run, and grow it today. Simphony Point of Sale from Oracle helps restaurant owners and ghost kitchen operators automate tasks, process omnichannel orders, coordinate deliveries, optimize stock levels, reduce food waste, and manage cash flow in a single, easy-to-manage system. Learn how Simphony can improve your speed, order flow, and bottom line today.

Simphony Point of Sale from Oracle

A complete ghost kitchen point of sale (POS) system

Take online orders with your cloud-based POS system

Take online orders with your cloud-based POS system

Manage menus and accept orders across multiple sales channels, including mobile apps, websites, and food delivery companies.

Manage orders with your kitchen display system (KDS)

Manage orders with your kitchen display system (KDS)

Automatically send orders to your kitchen display system in real time. Set prioritization rules to ensure freshness and promise times.

Share real-time pickup and delivery updates

Share real-time pickup and delivery updates

Use location-aware technology to instantly alert customers and staff about order pickup and delivery status.

Forecast sales and inventory requirements

Forecast sales and inventory requirements

Make critical data accessible from anywhere on day one. Prebuilt dashboards help you see trends, forecasts, and opportunities.

Ghost kitchen management system
Our product experts are here to give you a personalized virtual kitchen demo and answer all your questions about our ghost kitchen management tools. Schedule your free online demo today!

Ghost kitchen system essentials

As the food and beverage industry shifts toward delivery and takeout, the brick-and-mortar restaurant business needs to adapt. The food delivery revolution has made the way for cloud kitchens, which promise to optimize and expand delivery services at minimal cost compared to commercial kitchens. Your POS solution needs to connect multiple order sources to a kitchen running multiple concepts. Discover how investing in essential ghost kitchen technology can help your business expand.

Online ordering and delivery

With Simphony Point of Sale from Oracle, easily list your menus on popular online marketplaces such as Deliveroo, GrubHub, and Uber Eats. Take payment online and schedule deliveries from your own website or mobile app. It’s perfect for restaurants looking to partner with delivery apps or shifting to a delivery-only model.

Cloud-based point of sale

Cloud-based point of sale

No matter how many channels or virtual restaurant kitchens you have, a ghost kitchen POS system helps make order management simple and consistent. Measure sales and profit by brand and channel, or analyze performance in a single view across all your brands and channels.

Kitchen display system

Kitchen display system

Our extremely durable kitchen display system keeps everything running smoothly and efficiently. Orders are sent directly to the KDS as soon as the online order is submitted, allowing the kitchen to automatically prioritize tasks and ensure promise times are always met.

Automated inventory management

Automated inventory management

Optimal inventory levels are critical for ghost kitchens. Our inventory management tools work directly with our point of sale to track existing inventory, forecast ideal stock levels, minimize storage real estate, share alerts of upcoming shortages, automate orders with suppliers, and more.

Reporting and analytics

Reporting and analytics

Our restaurant POS analytics are ready to work right out of the box, making critical data accessible from anywhere on day one. Prebuilt dashboards help you see trends, forecasts, and opportunities from your desktop computer or mobile app.

Keep an eye on multiple concepts or locations. View reports by brand, region, type, or across all locations from any device. With mobile push notifications, you'll never miss an update or alert.

Gift and loyalty programs

Gift and loyalty programs

Keep your customers coming back with our gift and loyalty program management tools. Offer awards based on online order frequency, amount spent, and items purchased.

Our restaurant loyalty software allows your customers to view their rewards in real time. This creates a perfect opportunity to engage them through targeted, data-driven marketing campaigns and online gift card offers.

Point of sale integrations

Point of sale integrations

Simphony Point of Sale is built on a secure and open application programming interface (API). Easily connect with your preferred payment gateways, online ordering platforms, delivery services, gift and loyalty programs, reservation apps, and more. Now you can manage every aspect of your restaurant with a system built for your unique business needs.

Oracle Cloud Marketplace offers a broad collection of fully vetted Simphony POS integration partners. Shaping your point of sale system to fit the needs of your restaurant has never been easier. Easily integrate with the best restaurant apps and services on the market today.

Get more from Oracle Food and Beverage

Success with ghost kitchens

Due to the worldwide pandemic, the food and beverage industry will never look the same—and ghost kitchens are changing the way restaurants operate and scale in a fast-paced digital world. Learn more about running a successful ghost kitchen with our resources below.

Essential Guide to Ghost Kitchens

Essential Guide to Ghost Kitchens

Food delivery market-growth projections, ghost kitchen business models, packaging, staffing, even customer loyalty and marketing programs—this essential guide covers everything you need to know to manage your ghost kitchen.

What we can learn from a cloud kitchen-only business like Noah’s Kitchen

What we can learn from a cloud kitchen-only business like Noah’s Kitchen

Learn how Daniel Baven, Noah's Kitchen cofounder and Oracle customer, has taken the concept of cloud kitchens to a new level.

Is the ghost kitchen model right for your restaurant?

Is the ghost kitchen model right for your restaurant?

Ghost kitchens rely on data-driven analytics and delivery technology to operate efficiently. See if this approach is right for your restaurant.

Panel Discussion: Ghost Kitchens and Virtual Restaurants

Panel Discussion: Ghost Kitchens and Virtual Restaurants

Watch this session from Oracle Food and Beverage Connect where leaders from Noah's Kitchen, BBQ Holdings, Hakkasan, and IDC discuss ghost kitchens and virtual restaurants.

Cloud Kitchens - The Next Evolution of Online Ordering and Delivery

Cloud Kitchens: The Next Evolution of Online Ordering and Delivery

How ghost kitchens, online ordering, and delivery operate—explore with our own Tim Brown, vice president of Oracle Global Sales Consulting.

What will my ghost kitchen management system cost?

We're here to answer your questions about ghost kitchen hardware, software, integrations, setup, and costs. Schedule an online demo with one of our product experts and get a quote on your customized ghost kitchen management system today.