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Evolve Customer Experiences
Don’t just optimize your customer experience. Evolve it. Learn more about hyperconnectivity, smart intelligence and secure systems. Make your data work harder to drive business growth.
Industries
Make Your Data Work Harder—Drive Business Growth
Don’t just collect data, deliver an experience.
Data is at the heart of every business, and understanding how to utilize it will transform the way you connect with your customers. Real time reporting and better data management will free you up to concentrate on innovation, inspiration, and growth, so take control of it.
Discover how to make customer experiences better by not just managing but harnessing your data.
Experience Economy Library
Personalizing the Experience
See how Oracle customers are taking control of their data by revolutionising their systems with unique experiences.
The Complete Report
See how those embracing the trend of disruptive innovation are experiencing growth, increasing revenue, and driving loyalty.
Connect Your Data
Understand how connecting data can deliver personalised customer experiences and help you stand out against competitors.
See customer experience solutions working in real world scenarios.
The Future of CX Data
CX Success
Oracle CX: Helping Mack Trucks Sell More Trucks
Mack Trucks
Vice President of Marketing John Walsh explains how Mack Trucks is using the data Oracle CX provides to improve sales with more targeted marketing.
Juniper Networks Makes the Complex Simple with Oracle CPQ Cloud
Juniper Networks
Juniper Networks recently added Oracle CPQ Cloud to their Oracle Eloqua, Oracle Maxymiser, and Oracle BlueKai instances.
Toyota Transforms Community Transportation Using Oracle Cloud
Toyota
See how Toyota is transforming the future of community transportation with Oracle Cloud.
Yamaha Motors Creates New Experiences for a New Generation
Yamaha Motors
Yamaha's philosophy of Kando manifests in their quest to provide memorable experiences to their customers.
Learn How Kenya Revenue Authority Improves Compliance and Boosts Revenue
Kenya Revenue Authority
Learn how Kenya Revenue Authority partnered with Oracle to roll out a new taxpayer support platform.
Next-generation development starts here. Learn more at Oracle OpenWorld.
Explore Oracle CX
Connected Data
Connected Intelligence
Connected Experiences
Your customers are innovators. They constantly experiment with how they discover and consume products and how they engage with you. And the interactions they have with your company along the way—their experience—is just as important as your goods or services. You’re operating in the Experience Economy now. Connected data and connected intelligence is the only way to deliver connected experiences that will set your business apart.
CX Marketing
Learn why more marketers trust Oracle to deliver exceptional results.
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Customer Acquisition
- DMP–Data Management Platform (BlueKai)
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Customer Loyalty Management
- Oracle Loyalty
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Sales Account Data Quality & Enrichment
- Oracle DataFox
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Complete B2B and B2C Commerce
- Oracle CX Commerce
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Smart Content & Authoring
- Oracle CX Content
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Real-Time Customer Intelligence Platform
- Oracle CX Unity
CX Commerce
Oracle Commerce offers everything retailers, brands, and B2B companies need to innovate and grow.
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Complete Omni-Channel Self-Service
- B2B Commerce
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Omni-Channel Digital Experiences for Brands, Retailers, and Telco
- B2C Commerce
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Configure, Price, and Quote
- Oracle CPQ
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Subscription Lifecycle Management
- Oracle Subscription
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Customer Loyalty Management
- Oracle Loyalty
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Smart Content & Authoring
- Oracle CX Content
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Real-Time Customer Intelligence Platform
- Oracle CX Unity
CX Sales
Go beyond sales automation with a comprehensive set of sales solutions and a connected CX platform.
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AI-Driven Sales Automation & Productivity
- Sales Force Automation
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Customer Service for High-Value Accounts
- B2B Service Center
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Quota, Territory and Incentive Compensation Management
- Sales Planning & Performance Management
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Complete Channel Lifecycle Management
- Partner Relationship Management
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Configure, Price, and Quote
- Oracle CPQ
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Subscription Lifecycle Management
- Oracle Subscription
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Complete Omni-Channel Self-Service
- B2B Commerce
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Sales Account Data Quality & Enrichment
- DataFox
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Smart Content & Authoring
- Oracle CX Content
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Real-Time Customer Intelligence Platform
- Oracle CX Unity
CX Service
Oracle Service delivers connected experiences to both consumers and businesses to deliver personalized service engagements across any channel with knowledge-driven interactions and automation.
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High-Volume Contact Center
- B2C Service Center
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Customer Service for High-Value Accounts
- B2B Service Center
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Knowledge Management Authoring & Publishing
- Knowledge Management
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Omni-Channel Agent & Self-Service Interactions
- Digital Customer Service
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Process and Policy Automation
- Intelligent Advisor
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Field Service Management
- Field Service
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Complete B2B and B2C Commerce
- Oracle CX Commerce
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Smart Content & Authoring
- Oracle CX Content
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Real-Time Customer Intelligence Platform
- Oracle CX Unity
Oracle CX Industry Solutions
Accelerate business transformation with solutions built specifically for your industry.
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Retail Banking, Corporate Banking and Insurance
- CX for Financial Services
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Consumer Goods, Retail and Wholesale Distribution
- CX for Consumer Markets and Retail
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Communications and Media
- CX for Communications and Media
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Public Sector
- CX for Public Sector
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High Tech, Manufacturing and Automotive
- High Tech and Manufacturing
- Automotive
Begin Your Digital Transformation
Transform Your Business Faster and Easier
Simplify
Deploy State-of-the-Art Technologies
Innovate
Deliver Unforgettable Customer Experiences
Deliver
Simplify
Remove complexity to accelerate business transformation. Oracle CX Cloud is a complete solution that helps you simplify IT infrastructure and operations for efficiency, speed, and savings.
Innovate
Be the first to leverage technology innovation and provide state-of-the-art customer experiences. Oracle CX solutions include ready-to-go innovations—including AI, the Internet of Things (IoT), chatbots, and data solutions—that help you to accelerate the adoption of new channels, devices, data sources, and intelligence capabilities. Deploy these innovative solutions even faster with the prepackaged applications available through Oracle Cloud Marketplace.
Deliver
Deliver memorable experiences that always exceed expectations and capture lifelong devotion to your brand. With a streamlined IT infrastructure and innovation, you can deliver deeply personalized and contextual experiences to every customer, every time.
Build Your Business Around Your Customer
Explore how different industries and organizations are modernizing for the experience economy with these resources and case studies.
