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The DGFP is an important HR organization in Germany, like its sister organizations across Europe. Trends, visions and new developments are spotted and brought to a broader audience via its magazine “Personalführung”, as well as through their events or their local working groups. The DGFP sees the digitalization of HR as an important and irreversible trend in HR organization, processes and automation.
Patrice Barbedette, Oracle Vice President HCM Applications South Europe, Switzerland & Germany, is featured in the May edition of “Personalführung” in a cover story on visions, trends and effects of HCM Cloud in Europe: “HR will have to manage an ecosystem of skills, competencies and aspirations, rather than a static organization. Nobody wants to be a number!”
A superb customer experience is closely linked to the employee experience, and the candidate experience. Our experiences in the digital world greatly impact how we communicate, make decisions and work together. As a result, people’s expectations are changing with regard to how they want to experience their working life. A clash, not only of cultures, but also of user experiences needs to be evened out to avoid long term frustration as an employee right from the start.
So, in today’s world, the way you treat your customers’ demands the same treatment of your employees, your candidates and the ecosystem of former employees, consultants and services vendors. This is achieved by staying connected, sending pro-active reminders, easy communication, quick messages or video conferences wherever you are, secure sharing of information and displaying complex content in an intuitive and digestible way – in other words, in the way we use our smart phones approx. 200 times a day. The transaction comes to the user, rather than the other way round.
HR can make use of new tools to build on these trends. This does not need to be an ad hoc change of everything at once. A step by step approach with continuous innovation initiated by HR is an effective approach. Patrice Barbedette outlines that with today’s HCM Cloud technology: “HR can master its destiny”. It can develop its maturity even further and can become the trusted advisor to the CEO. “Engaged people are the most valuable asset in today’s knowledge economy”.
Enabling your people, informing your management and adapting to individual business processes – all of these are possible with the new capabilities of professional HCM Cloud solutions like Oracle’s. These can help transform the employee from being seen as “a number” towards a healthy working relationship with real employee engagement and a positive impact for both the individual and the business.