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Omnichannel consumer insight that goes beyond product delivery to ensure meaningful, personalized buyer engagement.
The buyer cycle is more complicated and nuanced than it ever has been. It’s no longer about specialising in online, in-store, or over the phone because consumers expect their brands to be there for them when and wherever they happen to be.
Equally as important is ensuring the right level of connectivity between your people, your suppliers, and ultimately your consumers, with the right information and tools to do their job most effectively and profitably.
Data connectivity, highly intelligent and seamlessly embedded, is key. From the back-office to the shop-floor, FMCGs must be able to deliver insight-rich, personalized user experiences that meet current consumer demands and can flex to future needs as well.
Connect online and offline channels to empower customers and offer them the retail choices they crave.
Streamline and optimise back-office processes and systems to deliver a more engaging, efficient customer experience that keeps customers coming back.
Connect data you have on customers and products, to unlock new insights on customer satisfaction and financial performance improvements.
Because Wiggle is nimble, we can jump straight to world-class products and systems that are available in the Oracle Cloud that we never could have had access to before. Now we can compete with the big kids.Jeff Wollen, CIO, Wiggle
With the Oracle Cloud, we now have remarkable performance, competitive responsive pricing, targeted customers, accurate data, efficient replenishment, and solid detailed reports. Oracle Retail tied to Oracle Financials also allows us to offer ecommerce and the best store experience to our customers.Hisham Elkahwagy, Executive IT Director, Fitaihi Holding Group
Oracle Planning and Budgeting Cloud Service enables us to focus on our retail core business and empower financial analysts and controllers to improve our decision making by acting on the future rather than struggling to analise the past.Bertrand David, CFO, Camaïeu S.A
When you’re investing in a new platform, it’s really important to see it as you’re investing in a relationship also. I want to be close to the people who understand the product.David Hunn, IT Director, John Lewis Partnership
With Oracle Human Capital Management Cloud, we are implementing a stable, standardised platform to help drive our business transformation. We are aiming to improve the employee experience and engagement, enabling staff to spend more time serving our customers, delivering better results for the business.Simon Locke, Head of IT for Enabling Functions, The Co-op
Tony's Chocolonely leverages Oracle Planning and Budgeting Cloud Service for faster sales forecasting and for promoting their vision for 100% slave-free chocolate worldwide.
Unilever Cuts CO2 Emissions in North America, Drives Sustainability, and Cuts Transport Costs with Help from Transportation Management Solution
Streamline your enterprise business processes with Enterprise Resource Planning (ERP) Cloud. With ERP Cloud Financials, Procurement, Project Portfolio Management and more, you can increase productivity, lower costs, improve controls and bring greater insight to the business.
With capabilities that include product innovation, strategic material sourcing, outsourced manufacturing, integrated logistics, omni-channel fulfilment, and integrated demand and supply planning, Oracle SCM Cloud is the most comprehensive SCM suite to meet requirements.
Use a single global human resources solution that aligns common global HR processes, supports local compliance needs across multiple countries, and engages your workforce.
Oracle CX Cloud Suite is an integrated set of applications that span the entire customer lifecycle from marketing to sales, and commerce to service.
Oracle Analytics Cloud delivers business analytics for traditional data and big data across the entire enterprise.