HR and Cloud

Effective Employee Engagement

Cloud Holds the Key for
Changing Workforce Demands

John Abel, Head of Technology and Cloud for UK,
Ireland and Israel, Oracle @JAbel_Oracle


Ensuring the HR teams’ capabilities are integrated across the business will be essential for effective employee engagement

Intel

The Chief Human Resources Officer (CHRO) has a unique and central responsibility to the organization in ensuring employees are well managed, motivated and suitably rewarded.

Oracle’s ‘Simply Talent; A Western European Perspective’ study, which surveyed 250 HR decision makers in large Western European businesses, found that 93 percent believe employee engagement is strategically important to their business.

 Understanding the importance of having an engaged workforce and actually having one in practice aren’t the same thing, and HR teams need to work hard to ensure a fully engaged, well rewarded and highly motivated workforce. 


HR decision makers also told us that the top line business objectives of collaboration between teams, operational efficiency, business performance, customer service and creativity/innovation all benefitted positively from engaged employees. 

Understanding the importance of having an engaged workforce and actually having one in practice aren’t the same thing, and HR teams need to work hard to ensure a fully engaged, well rewarded and highly motivated workforce.

Cloud applications that sit on top of a company-wide cloud infrastructure are a key part of the mix, as they help HR managers gain insight into employee performance and ensure engagement efforts are aligned with strategic business goals.

 To use cloud systems to best effect, the CHRO needs cloud resources which integrate well with those of the rest of the organization. There is little benefit in an HR function unable to take advantage of broader cloud technology that’s used throughout the business. 

To use cloud systems to best effect, the CHRO needs cloud resources which integrate well with those of the rest of the organization. There is little benefit in an HR function unable to take advantage of broader cloud technology that’s used throughout the business. Indeed I’ve seen how such a setup can be a drain on the organization. It will probably need separate management contracts and independent upgrade and development strategies. And its day-to-day uses may not fit well with cloud and existing on-premise systems across the rest of the organization, resulting in a series of discrete, unconnected services. 

In addition, a lack of integration with the wider business could mean HR’s data is not used to best effect. For example employees may not have access to opportunities from which they might benefit, and line of business managers outside HR may not have fast, on-demand access to key data about their workforce.  Poorly integrated HR cloud services, meanwhile, could be an obstacle to other parts of the business that are researching talent for new, expanded or diversified areas of work.

 The CIO can help develop HR cloud capabilities that are part of the wider enterprise cloud strategy, ensuring relevant applications are delivered at speed. 

This could position the HR team as sitting outside of the organization’s core. Yet HR is not a silo in a modern business. HR teams need a fully integrated cloud, and to achieve this, the CHRO must work closely with the CIO. 

By doing so, the CIO can help develop HR cloud capabilities that are part of the wider enterprise cloud strategy, the CHRO can ensure relevant applications are delivered at speed, and data and IT resources are joined-up across a range of cloud instances.

This in turn will enable the HR team to focus productively on areas like talent management and performance management systems, while also ensuring their cloud systems are lean and well integrated with the rest of the organization.

As our employee engagement study shows, there is no substitute for providing employee engagement of the highest quality, and CHROs are aware of this. Collaboration with the CIO in the development of HR cloud capabilities that extend across the organization, will benefit the business, the HR team and each individual member of the workforce.


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