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Customer Success Stories
Harvard Pilgrim Health Care Increased Its Auto Adjudication Rate to 92 Percent and Reduced Claims Costs
Harvard Pilgrim Healthcare
“In our new environment with Oracle, we're achieving 90–92 percent auto adjudication. That means we don't need humans to touch those claims and those claims are processed more accurately.”Deborah Norton, CIO and SVP of IT and Operations, Harvard Pilgrim HealthCare
Farmers Insurance Drives Agents' Sales with Siebel CRM
Farmers Insurance
“We did not make it a technology piece. We said this is a business need, and what does the business want. We’re looking forward to the opportunity the CRM tool is going to provide us into the future.”Partha Srinivasa, Vice President, Farmers Insurance Group, Inc.
Penn National Insurance Brings Rate Changes and New Products to Market Faster
Penn National Insurance
“We brought rate changes and new products to market faster. Business analysts could do the work in a shorter time. We’re able to get premium benefits more quickly and reduce expenses.”Bill Jenkins, CIO, Penn National
Church Pension Group Improves Enterprise Communications with Oracle Documaker
Church Pension Group
“By matching all of our business functionality needs against the capabilities of Oracle Documaker, and comparing them to the other vendors, Oracle Documaker really became the clear winner.”Denise Blankinship, VP, Information and Data Support, Church Pension Group
