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Press Release

Home Office leads the way as UK Government transfers crucial services to Oracle Cloud

London—23 March 2021

The Home Office is taking the lead in the UK Government’s adoption of innovative technology to transform core HR and support functions. The department, which employs over 35,000 people and is one of Whitehall’s largest, has successfully transferred key HR, payroll, finance, customer support and employee analytics services onto Oracle Cloud.

The adoption of Oracle Fusion Cloud Applications Suite will modernise the Home Office’s finance, HR, procurement, customer support and expense systems. By automating, standardising and integrating business processes across different functions, the move will increase productivity and reduce costs at a time when there has never been greater pressure on government resources.

Home Office chief people officer, Jill Hatcher said “The Home Office is one of the largest and most complex government departments in the UK to have successfully migrated all of its finance, commercial, HR and payroll footprint to the cloud. This programme has charted the path for other departments to build on our collective experience. This go-live is a critical step in delivering business technology that is more user centric and allows the Home Office to continually evolve.”

“Recent disruptions and challenging economic forecasts have put pressure on many government departments,” said Steve Miranda, executive vice president, Applications Development, Oracle. “We’re proud to help the Home Office of the UK standardise and modernise the way it works. Moving finance, HR, and customer support to the cloud will help the department to deliver more value to UK citizens.”

Notes To Editors

  • The Home Office has implemented Oracle Fusion Cloud Human Capital Management (HCM) for HR including payroll, and Oracle Fusion Cloud Customer Experience (CX) for service and support. Building on its initial implementation of Oracle Fusion Cloud Enterprise Resource Planning (ERP) for finance.
  • The Home Office previously worked with Government Shared Services (GSS) to develop a blueprint for moving business processes to the cloud that can be re-used by other government departments. Named Metis, the project began by moving the Home Office’s finance, procurement, and expense systems to Oracle Cloud ERP.
  • Implementation and business partners, Fujitsu, SSCL and Accenture, were instrumental in the creation and delivery of the solution, as well as ensuring all of the elements went live successfully and in a coordinated manner. 

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