Retail’s Digital
Finance Leaders

The Digital Agenda

Today’s customers expect connected, personalized experiences across sales and service channels. To deliver, retailers—and their finance teams—must adopt a digital-first mindset.

Research from the Association of International Certified Professional Accountants and Oracle identified a small group leading the way…

Retail’s Digital Finance Leaders.

Meeting Technology Expectations

Changing customer demands and omnichannel shopping have accelerated digital adoption for retail finance teams:

58%

are quick to meet customers’
fast-changing technology
expectations

believe they move quickly
enough to support their
digital ambitions

21%

believe they move quickly
enough to support their
digital ambitions

Leading with Data

A wealth of data about customers provides valuable insights, and the Digital Finance Leaders are leveraging emerging technologies to access and analyze that information.

24%

24%

are deploying advanced
analytics tools across
the finance team

17%

17%

say finance is recognized by stakeholders for its strong understanding of emerging technologies

Time to Compete

However, many retail finance organizations have been slow to realize the advantages of emerging technologies, including process automation.

21%

Only 21%

of respondents met the criteria
for being Digital Finance Leaders.

16%

And just 16%

are deploying robotic process automation at scale across their finance team.

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Moving to an ERP that gives us the flexibility to report accurate numbers in a more timely manner was critical for us. It will allow the finance department to focus more on strategic priorities and less on easily automated processes.” —Javier Cortes, Head of Finance, Instacart

Join the Leaders

Join the Leaders

Don’t get left behind—discover how to become a Digital Finance Leader.

Read our executive summary of “Agile Finance Unleashed:
The Key Traits of Digital Finance Leaders.”