Oracle Partner Success in Five: AI Agents Provide New Opportunities for Partners

Earlier this month, Oracle reported another quarter of accelerating business momentum. We had our strongest booking quarter ever by a huge margin. Remaining performance obligations, a leading indicator of demand for our cloud services, were $130 billion, up 63% year-over-year. And total cloud revenue—that’s SaaS and IaaS—was up 25%, to $6.2 billion. One of the key drivers of our momentum is Oracle’s AI leadership, including the AI embedded in our Fusion Cloud Applications Suite.

Oracle has been helping organizations drive AI-powered automation for years—from predictive AI, which provides forecasting and recommendations, to GenAI, which helps with content authoring and summarization, and now to agentic AI, where intelligent agents complete multi-step workflows. AI agents are the latest innovation in the rapidly changing AI landscape, and we’ve announced more than 50 AI agents to help organizations further streamline operations, improve decision-making, and reduce manual workloads.

The emergence of AI agents and the resulting market opportunity for Oracle and our partners were the focus of our latest Partner Success in Action webinar with Steve Miranda, EVP, Oracle Applications Development.

Steve highlighted the fact that our Fusion Applications are ideal for maximizing the benefits of AI because Fusion connects finance, HR, manufacturing, sales, service, and supply chain in a single data platform. This means the AI in Fusion can most efficiently leverage the best data for a given customer—their own data—and, thereby, deliver the best AI-driven outcomes. In addition, because Fusion Applications run on Oracle Cloud Infrastructure (OCI), we’re able to draw on leading large language models that also run on OCI as we continue to develop new AI innovations in Fusion.

Turning to the latest innovation, Steve explained that AI agents go beyond predictive and generative AI to automating business processes, enabling customers to both innovate faster and become more efficient. As just one example, we have a benefits agent in Oracle Fusion Cloud HCM that ingests an organization’s benefits policy document and can answer employee questions in real-time, pointing to exactly where the answer was obtained—all completely automated.

Over time, Steve said, our Fusion Applications will become a collection of AI agents. To illustrate, he used the example of a finance department closing a company’s books, which could involve 1,000 or more steps. “What we’re doing is, step by step, automating the pieces. This is where we have the payment agent, the ledger agent…an agent around accounts receivable that automates business processes. And then you have an orchestration engine which helps you put those agents together so that you fully automate them going step by step by step.”

Steve also previewed the announcement of the Oracle AI Agent Studio for Fusion Applications. It’s the first fully integrated AI agent platform for enterprise applications, enabling organizations to build AI-powered workflows that work seamlessly across departments using Fusion. Instead of dealing with siloed solutions, Oracle customers can now orchestrate AI agents that collaborate across finance, HR, supply chain, sales, and customer experience—just like their teams do.

Plus, with AI Agent Studio, customers can extend Oracle’s pre-built AI agents or create their own, using pre-configured templates and intuitive design tools that allow for rapid customization. AI agents built within the platform leverage OCI, ensuring they integrate natively with Fusion Applications while maintaining enterprise-grade compliance and security.

Oracle’s AI-driven momentum creates significant opportunities for our partners. On the one hand, there’s a huge install base of Oracle Cloud Applications customers, who have worked with Oracle partners to go live and are now ready to take advantage of AI. On the other hand, we have Oracle’s on-premises customers, who have been waiting for the right time to move to the cloud.

In working with existing Fusion customers, Steve advises partners to focus on the business value proposition, encouraging customers to “start deploying those AI agents to get some more efficiencies and deliver business value in the spot that makes most sense.” For on-premises customers, Steve recommends partners help explain the benefits of moving to Oracle Cloud Applications and the risks associated with waiting and falling behind.

And across all customers, Steve highlighted the continuing need for partners to help customers understand that Oracle AI in Fusion—like all Fusion innovations—is automatically included and seamlessly built into the applications at no extra cost, fully delivered by Oracle. They are free to use and easy to implement. “It really is, in many cases, you just turn it on,” Steve said.

To hear more about the Oracle AI opportunity, advice for capitalizing on it, and Steve’s answers to a range of partner questions, I strongly encourage you to watch the webinar replay on our Partner Success in Action page.

Other Partner Updates

Introducing Oracle Cloud Success Navigator

Oracle Cloud Success Navigator is now generally available for all customers and partners. This interactive digital platform offers centralized access to essential tools, best practices, and resources designed to help maximize implementation success and unlock cloud innovations. Partners can learn more through an Explorer version of Cloud Success Navigator accessible via this link.

Raise Your Game with Oracle Cloud Applications Skills Challenge

Partners can access free training and certification to stay current on Oracle Modern Best Practices in Oracle Fusion Cloud Applications. Join our skills challenge, now through May 15 to earn awards and compete for prizes! Top partner achievers will be rewarded with free Live Virtual Courses.

New Revenue Enablement Resources to Help Accelerate Sales Efforts

Check out new training content and events designed to help partners sell and architect Oracle’s latest solutions. For detailed updates check out the March highlights for Applications here, Technology (infrastructure) here, and Industry here.

Keep Up to Date Between Partner Success in Five Newsletters

Don’t forget to bookmark the Partner Success in Action webpage, where you can access all the recordings of strategic updates from Oracle leaders and share your questions and feedback.

Thanks for your continued collaboration,

Leah Yomtovian
Senior Vice President, Partner and Operations Strategy

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