Oracle Corporation
Don’t forget to watch our Modern Customer Service webcast
Empower Contact Center Agents. Live Webcast featuring Chuck LaDow, Director, Global Customer Support at Eastman Kodak.

Modern customers expect seamless service across all of their favorite channels—with agents who know who they are, what they want, and how to deliver it. Fail to get this right just once, and 89 percent will switch to a competitor. Which isn’t great for your brand reputation, or your bottom line.

Join us for the third part of our Modern Customer Service webcast series on Thursday 28, August - 2014 and see how empowering your employees with a 360-degree view of B2C and B2B customer interactions from a single, integrated desktop can help you:
  • Deliver the right answers through the right channels at the right time
  • Improve service personalization with visibility into vital customer information
  • Reduce annual service costs by between $350-$900k
  • Grow sales conversions by 30%
Don’t miss this chance to see how you can provide the service that boosts brand loyalty and turns customers into brand advocates. View the entire webcast series by following the link below.

Register Now

About the speaker:

Chuck LaDow, Director, Global Customer Support at Eastman Kodak, will lead this webcast. Chuck will share best practices on knowledge-centered support strategies and customer service delivery from his 35 years of experience leading service organizations at Kodak, and other CX leading technology companies such as Apple, Dell, HP and D&M Holdings.

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Live Webcast

Modern Customer Service Step #3

CalendarAugust 28, 2014
11:00 AM PT /
2:00 PM ET
Chuck LaDow
Featured Speaker:

Chuck LaDow, Director, Global Customer Support at Eastman Kodak.
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