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Configuring Email Notifications

OEDQ can be configured to produce email notifications in a number of situations. Emails can be sent to users when issues that are relevant to them are created or changed, when relevant cases or alerts in Case Management are added or modified, or to notify them that jobs in which they have an interest have completed running.

In order to send email notifications, the SMTP details for your site must be entered in the mail.properties file. The mail.properties file is found, on a default installation, at:

[Install Path]\config\notification\smtp

Edit the information in the mail.properties file as follows, supplying the name of your SMTP host at the site. SMTP must be running on the server hosting OEDQ:

mail.transport.protocol = smtp

mail.host = smtp.xxx.co.uk

mail.user = [depends on client site]

mail.password = [depends on client site]

from.address = edqserver@example.com [must be a valid email format for your site]

Note:For email notifications to work correctly, you must ensure that the from.address property is set to a valid email format for your site. You must also ensure that each of your users who will be receiving email notifications has an email address configured in their profile.

Finally, configure any jobs that should be using email notifications to email the required users or groups. Once valid SMTP details are provided, notification emails will automatically be produced for issues.