This illustration show the Incidents page of the Fix-it-Fast Technician mobile app. The page lists all of the incidents filed by customers. Each entry has a description of the problem, like "Furnace is Broken." To the left of each entry is a symbol representing the priority of the incident (high, medium, and low). On the right of of each entry is the order status (Open or Closed). The status is accompanied by the duration or the order, such as "CLOSED 13 hours ago."