Microsoft Dynamics CRM

For the context-sensitive content to be launched from Microsoft Dynamics CRM, the pre-existing Help launch file (default.aspx) should be replaced for each language. Follow these instructions:

1. Rename the existing default.aspx file on the Microsoft Dynamics CRM server (per language) to default1.aspx. The default path for this file for this file is:

   http://<dynamics_server>/crmweb/help/default1.aspx

2. Place the contents (files) from the mscrm3\hemi\help\ directory in the same location where you renamed the existing default.aspx file.
3. Open the mscrmhelp.js file to enter the value for OD_GATEWAYURL. The URL value for OD_GATEWAYURL should point to the location where the content gateway file is deployed. It should be a fully qualified URL similar to:
   http://<content server>/<content>/mscrm3/hemi/mscrm_gateway.html

Microsoft Dynamics CRM users will now be able to launch context-sensitive content from the Help menu with the Help on This Page menu item as well as the Help toolbar button.