Modify the HELP_WEB_AGENT Profile

You must modify the HELP_WEB_AGENT profile in Oracle to point to the oracle_gateway.html in the Player content deployed on the server.

For Oracle E-Business Suite 11i , the URL consists of two parts: the path for the oracle_gateway.html file located in the \oracle\hemi folder in the Player content, plus the path of the default dbc file for the Oracle server.

Following is an example for 11i:

URL=http://<server name>:<port>/oracle/hemi/oracle_gateway.html?dbc=d:\oracle\o11iappl\
fnd\11.5.0\secure\<server name>.dbc

Following is an example for R12:

URL=http://<server name>:<port>/oracle/hemi/oracle_gateway.html

To modify the HELP_WEB_AGENT profile in Oracle E-Business Suite:

1. Sign on to the Oracle EBS Application via the web browser as an administrator.
2. Click the System Administrator link and locate the System Profile.
3. When the java form launches, enter APPLICATIONS_HELP% in the Profile field and click Find.
4. Enter or edit the URL with the path to the oracle_gateway.html.
   Note: For Oracle 11.5.10, include the location of the .dbc file in the URL string. Once you have completed your changes, stop and restart the Oracle Forms service.
5. For the profile change to take effect in the current session, exit from the Oracle application and sign in again.
6. Click Help in Oracle, and the Player launches.