In this topic you will review the fulfillment management business process.

This topic provides an overview of the fulfillment management business process.                                                                                                                                                                                                     

The standard sales order entry process includes five steps:

1. Enter sales orders.

2. Print pick slips.

3. Confirm shipments.

4. Print invoices.

5. Update sales.

The JD Edwards EnterpriseOne Fulfillment Management system enables you to bypass availability checking at sales order entry and defer soft commitments against inventory. The fulfillment process integrates seamlessly within the sales order management process while not affecting the downstream processes for sales orders.

The system is intended to process inventory commitments prior to sending sales orders to the warehouse for picking and shipping. Ideally, you should have limited fluctuation in item availability from the time order lines are released from fulfillment and processed by the warehouse.

The fulfillment process also has five steps:

1. Enter into Fulfillment Management.

2. Score and attach rules.

3. Fulfill inventory.

4. Review the fulfillment plan.

5. Release order lines from fulfillment.

Step 1: Fulfillment Entry. The system determines whether a sales order line enters the fulfillment process based upon advanced preference 41 (Fulfillment Entry). Factors that help determine whether the system enters a sales order line into the fulfillment process include document type, item, item group, customer, and customer group.

Note. The system does not enter order lines into the fulfillment process unless you setup advanced preference 41 to do so.

Step 2: Score and  Attach Rules. You assign scores to order lines based on user-defined setup. Scoring helps to determine the fulfillment priority. Scoring is an optional step in the process.

The system uses two methods to score orders. You can set up advanced preferences to calculate weighted scores or use basic scoring to assign the priority.

Step 3: Fulfill. This automated process assigns available inventory to orders based on the priority criteria that you set up.

The fulfill process can be iterative. You can run the process over the same orders multiple times until you have a plan that you want to implement.

Step 4: Review. You can interactively review the system-generated fulfillment plan and modify it as necessary.

Step 5: Release. This batch process moves the lines to the next step in the sales order process (for example, print pick slip). The system can notify a user-defined party when the order lines are not completely filled.

The JD Edwards EnterpriseOne Fulfillment Management system significantly reduces or eliminates backorders that occur due to limited availability of items.

Typically, when you enter a sales order, the system performs availability checking for items and then commits inventory to the items. Because item availability checking occurs during sales order entry, the system commits inventory using a first-in, first-served model.

Step 2: Score and  Attach Rules (continued). You attach a fulfillment rule to the Auto Fulfillment Processing (R4277701) program. The system assigns inventory based upon the fulfillment rule, which considers score, safety stock, and fill percentage.

You have reviewed the fulfillment management business process.