This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Feature | Notes |
|---|---|---|
| 04 FEB 2020 | Created initial document. |
This document outlines the features in Oracle Adaptive Intelligent Apps for Customer Experience and describes any tasks you might need to perform for this service. Each section includes a brief description of the feature, the steps you need to take to enable or begin using the feature, any tips or considerations that you should keep in mind, and the resources available to help you.
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Column Definitions:
Features Delivered Enabled
Report = New or modified, Oracle-delivered, ready to run reports.
UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.
UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.
Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.
| Ready for Use by End Users Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features. |
Action is Needed BEFORE Use by End Users Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing. |
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|---|---|---|---|---|---|---|
| Feature |
Report |
UI or |
UI or |
|
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Export App Channel List from Oracle Responsys to Improve Predictions |
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Oracle Adaptive Intelligent Apps for Marketing automatically predicts the best-performing combination of send-time and path for each customer. These predictions are based on interaction history, profiles, and content metadata to optimize marketing orchestration for a defined business metric.
Export App Channel List from Oracle Responsys to Improve Predictions
You can now export the app channel list data from Oracle Responsys. The app channel list contains information about your customers that’s coming from their device data. Leverage information about your customers, such as location and time zone, and improve adaptive intelligence predictions to send them email, push, and SMS notifications.
To export the app channel list from Oracle Responsys, see Export Data from Oracle Responsys.
This is a screenshot of the Export Data page in Oracle Responsys that shows the App channel list option.
Steps to Enable
You don't need to do anything to enable this feature.
Key Resources