This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Feature | Notes |
|---|---|---|
| 31 JUL 2019 | Smart Talking Points in Oracle Engagement Cloud | Updated document. Delivered feature in July 2019. |
| 16 JUL 2019 | Web Widget Templates for Also Viewed and Also Bought Products |
Updated document. Delivered feature in July 2019. |
| 08 JUL 2019 | Created initial document. |
This document outlines the features in Oracle Adaptive Intelligent Apps for Customer Experience. Each section includes a brief description of the feature.
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The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.
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Oracle Adaptive Intelligent Apps for Customer Experience provides personalized, dynamic, and continuously adaptive offers across B2C commerce and marketing platforms. It delivers the product recommendations and promotions through commerce storefronts and marketing channels.
Web Widget Templates for Also Viewed and Also Bought Products
Create carousel widgets on product pages on your commerce site to show which other products were bought or viewed at the same time. For Oracle Commerce Cloud, use the predefined widget templates. For other commerce applications, copy and paste the provided code snippets into your widget code.
Oracle Adaptive Intelligent Apps for Customer Experience automatically predicts the best-performing combination of send-time and path for each customer. These predictions are based on interaction history, profiles, and content metadata to optimize marketing orchestration for a defined business metric.
Export Data from Oracle Responsys in All Supported File Formats
Export data from Oracle Responsys in all supported file formats: uncompressed text, compressed zip, or compressed gz.
Oracle Adaptive Intelligent Apps for Customer Experience provides guidance for salespeople to increase their win rates with data-driven pipeline management and recommendations for the next best sales action. Salespeople benefit from advanced machine-learning techniques to optimize customer engagement. You must integrate with Oracle Engagement Cloud to use these features.
Smart Talking Points in Oracle Engagement Cloud
Engage in productive conversations with your prospects and customers using smart talking points. Use the news signals to have relevant business discussions and identify potential opportunities. Use account scores to understand why certain accounts are a good fit.