Cloud Readiness / Oracle Adaptive Intelligent Apps for CX
New Feature Summary
Expand All


  1. June 2019
  1. Revision History
  2. Overview
    1. Commerce
        1. Email Strategies for Also Bought and Trending
    2. Sales
        1. Summary of Ingested Data to Monitor Data Processing

June 2019

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Feature Notes
27 JUN 2019   Created initial document.

Overview

This document outlines the features in Oracle Adaptive Intelligent Apps for Customer Experience. Each section includes a brief description of the feature.

Disclaimer

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Commerce

Oracle Adaptive Intelligent Apps for Customer Experience provides personalized, dynamic, and continuously adaptive offers across B2C commerce and marketing platforms. It delivers the product recommendations and promotions through commerce storefronts and marketing channels.

Email Strategies for Also Bought and Trending

Define new strategies so that your email widgets display products that are recently trending or bought together with the product of interest.

Sales

Oracle Adaptive Intelligent Apps for Customer Experience provides guidance for salespeople to increase their win rates with data-driven pipeline management and recommendations for the next best sales action. Salespeople benefit from advanced machine-learning techniques to optimize customer engagement.

Summary of Ingested Data to Monitor Data Processing

View a summary of data volume ingested from Oracle Engagement Cloud in the Data Processing Status page. Use the summary to troubleshoot any issues flagged in the data processing status.