Cloud Readiness / Oracle Adaptive Intelligent Apps for CX
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  1. March 2020
  1. Revision History
  2. Overview
    1. Marketing
        1. Prevent Sending Messages During Specified Hours

March 2020

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes
06 JUL 2020 Marketing Prevent Sending Messages During Specified Hours Updated document. Revised feature information.
25 MAR 2020     Created initial document.

Overview

This document outlines the features in Oracle Adaptive Intelligent Apps for Customer Experience. Each section includes a brief description of the feature.

Disclaimer

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Marketing

Oracle Adaptive Intelligent Apps for Marketing automatically predicts the best-performing combination of send-time and path for each customer. These predictions are based on interaction history, profiles, and content metadata to optimize marketing orchestration for a defined business metric.

Prevent Sending Messages During Specified Hours

You can now set restricted hours for the time periods when you don’t want to send marketing messages.