Cloud Readiness / Oracle B2C Knowledge Management
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  1. Update 23D
  1. Revision History
  2. Overview
  3. B2C Knowledge Management
    1. Knowledge Advanced
        1. Favorites Are Limited by the Portal's Interface
        2. Mark Recommendations As Under Review
        3. Create Knowledge Article Feedback Incidents

Update 23D

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Module Feature Notes
13 OCT 2023 Created initial document.

Overview

HAVE AN IDEA?

We’re here and we’re listening. If you have a suggestion on how to make our cloud services even better then go ahead and tell us. There are several ways to submit your ideas, for example, through the Ideas Lab on Oracle Customer Connect. Wherever you see this icon after the feature name it means we delivered one of your ideas.

GIVE US FEEDBACK

We welcome your comments and suggestions to improve the content. Please send us your feedback at oracle_fusion_applications_help_ww_grp@oracle.com.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

B2C Knowledge Management

Knowledge Advanced

Favorites Are Limited by the Portal's Interface

Favorites in customer portal will be limited to the interface of the portal being used.

Mark Recommendations As Under Review

Let your users know that their recommendations are being reviewed.

Create Knowledge Article Feedback Incidents

When leaving feedback on Knowledge Advanced articles an incident can be created via the ratings widget.