This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Feature | Notes |
|---|---|---|
| 20 SEP 2019 | Created initial document. |
This guide outlines the information you need to know about new or improved functionality in this update.
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Opportunity Workspace is now supported in the Agent Browser UI.
Please see KB Answer 10147 for a list of Supported/Unsupported Opportunity Features in BUI.
The Time Billed workspace relationship item is now available in Agent Browser UI.
Create Contact from Search Filters
When searching for a contact from a workspace, an option will be available to create a new contact using the search values. This feature already exists in .NET.