Revision History

This document will continue to evolve as existing sections change and new information is added. All updates are logged below, with the most recent updates at the top.


What's Changed


09 FEB 2017


Removed Maxymiser integration reference

04 OCT 2016

Initial Document Creation

Oracle Commerce Cloud

The 16.5 release of Oracle Commerce Cloud includes substantive improvements and changes to the following areas of the product:

What follows is a brief summary. For more details about each feature and improvement, please review the What’s New 16.5 Release document and the official Oracle Commerce Cloud documentation in the Oracle Cloud Help Center.

Major New Features

The major new features released in the Oracle Commerce Cloud 16.5 release include:

Volume-Based Pricing

Allows B2B and B2C customers to set any list or sale price for a product or SKU based on the quantity of items purchased. Both bulk and tiered modes are supported. This provides an incentive to buyers to purchase higher quantities of an item.

Promotion Exclusions

Allows merchants to identify one or more promotions to exclude from use with another current, active promotion. Enabling a promotion exclusion results in a shopper being unable to combine the excluded promotion(s) in the shopping cart and limits the promotions a shopper can take advantage of in checkout.

Spend Y in X, Get Item Discount

This new promotion template allows merchants to create item discounts based on a specific spend amount within a certain product collection. For example, Spend $100 in Women’s Shoes and Get $10 Off Any Item in the Kid’s Shoes category. Merchants can trigger this type of promotion using single or batch coupons and view promotion results data in Commerce Cloud reporting.

Buy X, Get Order Discount

This new promotion template allows merchants to create order discounts based on the purchase of a specific product or product within a specific collection. For example, Buy Any Two Shirts, Get 10% Off Your Order. Merchants can trigger this type of promotion using single or batch coupons and view promotion results data in Commerce Cloud reporting.

Split Shipping

The Storefront Endpoint and JavaScript API have been updated to support split shipping, allowing merchants to split items across shipping groups and display shipping group-specific information the shopper. Covers use cases such as shipping items within an order to different addresses, specifying shipping methods per shipping group, reassigning order items across shipping groups, selecting from a list of pre-saved shipping addresses to use in split shipping orders, and seeing split shipment orders displayed properly in order status, order history, and transactional emails.

B2B: Accounts, Contacts, and Contracts

B2B: Accounts

Allows merchants that deal with organizations (e.g. distributors, manufacturers, companies, small businesses) to set up these customers (buying companies) as Accounts and create their purchasers (buying users) as Contacts. Accounts can have multiple Contacts associated with them. Admin users can search and manage these Accounts, which have account-specific shipping and billing addresses.

Once an Account has been set up and marked active (among other conditions) in the OCCS Admin UI, an Account’s users can log into the store. If an Account is inactive, all users of that Account are prevented from logging in.

New header widgets, Agent Console, and Reporting support are all included for Accounts.

B2B: Contacts

Contacts represent the purchasers (buying users) at Accounts and are created and linked to specific Accounts for a particular store. Secure login creation for Contacts ensures that a Contact is a member of a valid Account. Admin users can quickly search and manage Contacts. Note that a Contact can currently be associated to only one account and the same contact cannot be linked to multiple accounts at this time.

B2B: Contracts

A Contract associates a catalog and price group to an Account. The Contract determines the products and prices that are offered to customers. Once a Merchant has set up Accounts and Contacts, the Merchant can create a Contract by associating the applicable catalog and price list group for the account.

B2B: Multiple Catalogs

Allows B2B merchants the ability to offer specific products to specific groups of customers, or even specific individual customers. This is done by creating a catalog that contains a subset of the products in the master catalog and linking that catalog to an account via its contract.

B2B: Multiple Price Groups

Allows B2B merchants the ability to offer specific prices for products to specific groups of customers, or specific individual customers. For example, this feature allows merchants to offer lower pricing to their highest revenue-producing accounts. This is done by creating multiple price lists and linking a specific price group to an account via its contract.

Additional New Features and Other Changes

There are also a number of additional new features, changes, and improvements included in the Oracle Commerce Cloud 16.5 release. By functional area, these include:

Browser Support

The Admin and Agent consoles now support the latest for MacOS X v. 10.11: Safari v. 9.x

Platform and APIs

/products Support of Simple Queries

Merchants are no longer restricted to the out of the box query parameters for searching and can now use “q=” to perform simple queries on products.

Tax System Error Handling

Provides additional configurations for instances when the out of the box tax systems become temporarily unavailable, including the option to continue to take orders and/or additionally set a default tax rate to use in that situation.

Dynamic Type/Property Deletion

Added endpoint to allow the deletion of dynamic types/properties that are no longer needed. Allows this to be self-serve and done without Oracle support or intervention.

Experience and Design

SEO: Improved Snapshot Generation

Updated static snapshot service to use a Prerender-based snapshot generation service. This provides high-quality static snapshots of all crawlable pages to search engine crawlers. Automatically updates with the most recent content every 24 hours.

Extensions: Application Level JavaScript

Provides the ability for Extension developers to load JavaScript earlier in the page load sequence and control which JS files get loaded first on the page.

Catalog and Promotions

Product/Collection MEdia Assignment in Import/Export

Allows merchants to link media for products and collections through a bulk process (out of the box CSV import/export process) and also add alt text data. Merchants can use this as an alternative to following the standard naming convention for internally stored product media.

Promotion Management

The Promotion Management page in the Admin has been updated to include the ability for merchants to search for promotions based on the Promotion ID or Display Name. Also allows for filtering the promotions list by Enabled, Disabled, or View All, providing merchants with improved efficiency in managing and viewing promotions.

Location-Based Inventory

Merchants can now track, store, and manage specific inventory levels, counts, and stock thresholds by location. This is available via API only


API Support: Store-Specific Details

The concept of a “store” now exists. With that, endpoint enhancements have been made to retrieve a list of stores and their associated details, such as store name, address, contact details, and opening times. Endpoint enhancements have also been made to retrieve store-specific product inventory (e.g. in-stock indicator, stock quantity per SKU).

Page Endpoint Optimization

The concept of a “store” now exists. With that, endpoint enhancements have been made to retrieve a list of stores and their associated details, such as store name, address, contact details, and opening times. Endpoint enhancements have also been made to retrieve store-specific product inventory (e.g. in-stock indicator, stock quantity per SKU).

Event Notification Documentation

Documentation has been added to cover the Storefront mechanisms for event notification. This documentation covers the PubSub Library and the Event-Dispatcher Module and is available in the Commerce Cloud Help Center, along with the rest of the official solution documentation.

Guided Search

Search Configuration Support

For technical users, especially those experienced in Guided Search, a REST endpoint is now available that packages the Guided Search configuration and allows “super-user access” for modifying the majority of the Guided Search configuration, including Thesaurus, Keyword Redirects, Precedence Rules, Relevance Ranking, and Boost and Bury. It also allows customers to move an entire configuration from one environment to another.

B2B Support

Guided Search now also supports B2B Accounts. Each SKU can be associated with one or more accounts and only those SKUs related to a user’s account will be returned in type-ahead, search, or navigation.

Assisted Selling Application

Returns Support

In-store associates using ASA may now assist shoppers with returns, including returns from online purchases and returns from in-store purchases. Note that the Assisted Selling Application does not yet support split shipping, issuing refunds to gift cards, or returns made outside Oracle Commerce.

Credit Card Image Capture Support in Checkout

Allows in-store associates to use the built-in iPad camera to capture a shopper’s credit card during the payment step of checkout, making it faster and simpler to complete a purchase. CVV must still be entered manually.


OCC-OROMS Integration

Point to point integration for Oracle Retail OMS (OROMS) is now available. Orders captured in OCC (Store or Agent) can be submitted to OROM for fulfillment and order status can be fetched from OROMS on demand. Includes support for PayPal and credit cards, as well as near real-time update of order and order line status. Does not include integration extension to support or map custom attributes.


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