Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Feature Notes
03 DEC 2018   Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

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Major New Features

The 18D update of Oracle Commerce Cloud includes substantive improvements and changes to the product.

What follows is a brief summary. For more details about each feature and improvement, please review the What’s New 18D document and the official Oracle Commerce Cloud documentation in the Oracle Cloud Help Center.

The major new features released in Oracle Commerce Cloud 18D include:

Catalog

Support for Multiple Catalogs

Manage independent catalogs for brand sites or other sites that have unique catalog hierarchies. Includes support for truly unassigned products and collections, linking collections across multiple catalogs, and allowing a collection to exist multiple times in the same catalog hierarchy.

Storefront and Agent

Saved Orders and Multi-Cart (API Only)

Allows both B2B and B2C shoppers to save their current cart, view a previously saved cart, and check out with a saved cart. This is supported via API only.

Shared Purchase Lists

Allows purchase lists to be shared with individuals, as well as the entire account, for B2B and individuals by email address for B2C. Recipients can be given read and edit rights. Allows Agents to access these shared purchase lists via on-behalf of shopper flow.

Additional New Features and Other Changes

There are also a number of additional new features, changes, and improvements included in Oracle Commerce Cloud 18D. By functional area, these include:

Browser Support, Language, and Currency Support

Browser Support

Browser support is up-to-date. High Sierra now supported.

Language and Currency Support

Languages: Four new languages added--all Storefront only: Catalan - ca, Vietnamese - vi, Malay - ms, and Indonesian - id

Forty languages are currently supported: Arabic (ar) (Storefront only), Bulgarian (bg), Catalan - ca (Storefront only), Chinese—Simplified (zh_CN), Chinese—Traditional (zh_TW), Croatian (hr), Czech (cs), Danish (da), Dutch (nl), English (en), English-GB (en-GB), Estonian (et), Finnish (fi), French (fr), French Canadian (fr_CA), German (de), Greek (el), Hungarian (hu), Indonesian - id (Storefront only), Italian (it), Japanese (ja), Korean (ko), Latvian (lv), Malay - ms (Storefront only), Norwegian (no), Polish (pl), Portuguese—Brazil (pt_BR), Portuguese—Portugal (pt_PT), Romanian (ro), Russian (ru), Serbian - Cyrillic (sr), Serbian – Latin (sr_Latn),,Slovenian (sl), Spanish (es), Swedish (sv), Thai (th), Turkish (tr), Ukrainian (uk), and Vietnamese - vi (Storefront only).

Currencies: No new currencies are supported.

Sixty-one currencies are currently supported:  AED (UAE Dirham), ARS (Argentine Peso), AUD (Australian Dollar), BGN (Bulgarian Lev), BOB (Boliviano), BRL (Brazilian Real),  CAD (Canadian Dollar), CHF (Swiss Franc), CLP (Chilean Peso), CNY (Chinese Yuan Renminbi), COP (Colombian Peso), CRC (Costa Rican Colon), CZK (Czech Koruna), DKK (Danish Krone), DOP (Dominican Peso), DZD (Algerian Dinar), EGP (Egyptian Pound), EUR (Euro), GBP (British Pound Sterling), GTQ (Guatemalan Quetzal), HKD (Hong Kong Dollar), HNL (Lempira), HRK (Croatian Kuna), HUF (Hungarian Forint), IDR (Indonesian Rupiah), INR (Indian Rupee), JPY (Japanese Yen), KES (Kenyan Shilling), KRW (South Korean Won), KZT (Tenge), LBP (Lebanese Pound), MAD (Moroccan Dirham), MXN (Mexico Peso), MYR (Malaysian Ringgit), NGN (Naira), NIO (Cordoba Oro), NOK (Norwegian Krone), NZD (New Zealand Dollar), PAB (Panamanian Balboa), PEN (Peruvian Nuevo Sol), PHP (Philippine Peso), PKR (Pakistani Rupee), PLN (Polish Zloty), PYG (Paraguayan Guarani), QAR (Qatari Riyal), RON (Romanian Leu), RSD (Serbian Dinar), RUB (Russian Ruble), SAR (Saudi Riyal), SEK (Swedish Krona), SGD (Singapore Dollar), THB (Thai Baht), TJS (Somoni), TRY (Turkish Lira), TWD (New Taiwan Dollar), UAH (Ukrainian Hryvnia), USD (US Dollar), UYU (Uruguayan Peso), VND (Vietnamese Dong), XAF (CFA Franc BEAC), ZAR (South African Rand).

B2B

User Self-Registration

Allows an anonymous shopper or existing B2B contact to request to be added to an existing B2B account. This account can be approved or rejected by a merchant or delegated administrator.

Quick Order: CSV Support

Buyers can now upload a structured CSV file with items and quantities to the Quick Order form, so they can be added quickly and easily to cart.

GDPR

Deleting Orders (API Only)

Order deletion is now supported via API. This is limited to the “super admin” role (special administrators) and not available to regular call center agents.

Experience and Design

URL Patterns: Simplified URL Slugs

A uniqueness check is now trigged for products or collections when building URL slugs. This alerts merchants to any duplicate URL slug values. Also allows all URL override values to be removed.

Audiences and Personalization

Number of Visits

Number of visits has been added as an automatically updated Shopper Profile property for audience-building purposes. Merchants can now build audiences that target shoppers based on the number of visits to the site — useful for personalizing the site experience for shoppers visiting for the first time vs. shoppers who have visited multiple times, for example. This can be used in conjunction with Visitor Type to target anonymous and/or registered shoppers.

Search

Search Data

The Search Data API now allows merchants to upload any structured data as JSON and it is indexed automatically, making it accessible via all of the advanced search and navigation capabilities of OCC Search. Allows for non-catalog data to be indexed and presented in search results, so that shoppers can find and navigate content, such as buying guides, store locations, and customer service and marketing content.

Assisted Selling Application

Scan for Order Search

Allows store associates to scan barcodes on receipts, enhancing order lookup for returns and Buy Online, Pick-Up in Store.

Partial Payments

Supports partial payments via the Assisted Selling Application. Allows store associates to assist with adding payments to a partially paid order.

Order Cancellations

Supports order cancellations via the Assisted Selling Application. Allows store associates to cancel partially and fully paid orders if they are within the remorse period.