Cloud Readiness / Oracle CX Commerce
New Feature Summary
  1. UPDATE 19C WEEK 8
  1. Revision History
  2. Overview
    1. Catalog
        1. Enhanced Product Search for Merchandisers
    2. Integrations
        1. Improved Bulk Import
  1. UPDATE 19C WEEK 7
  1. Revision History
  2. Overview
    1. Storefront
        1. Related Products API Improvement
        2. API Improvement for Large Number of Product Types with Variants
    2. Experiments
        1. Export of Experiments Results and Improved Navigation
  1. UPDATE 19C WEEK 3
  1. Revision History
  2. Overview
    1. Guided Search
        1. Enhanced Search Response
  1. Update 19C
  1. Revision History
  2. Overview
    1. Promotions
        1. Shipping Discounts on Shipping Groups (PMDL/API Only)
        2. Promotional Upsell Messaging
    2. Audiences and Personalization
        1. Custom Query Parameters
        2. Landing Page and Referring Site
        3. AddThis Support
    3. Catalog
        1. Default Parent Collection: API Support
    4. Publishing
        1. Publishing UI Improvements
        2. Search for Scheduled Events
    5. Experience and Design
        1. Cross-Site Hreflang Support (API Only)
        2. Lazy Loading of Images
    6. Catalog and Promotions
        1. Non-Discountable Products and SKUs
    7. Integrations
        1. Content and Experience Cloud Integration Improvements
    8. Experiments
        1. Enhanced Navigation Flow

Update 19C Week 8

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Feature Notes
01 OCT 2019   Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Catalog

Enhanced Product Search for Merchandisers

The “All Products” view has been replaced with “Product Search.” This allows for rule-based search by using the icon next to the search box. It provides:

  • Ability to initiate a custom search within any collection, including unassigned products and unassigned collections.
  • Ability to filter the search results by all catalogs or a single catalog.
  • Ability to search across all properties on the General and Product Type tabs of the product editor, including any dynamic properties added by a customer.

This enhanced product search capability enables merchandisers to find products quickly using custom rules and reduces the need to page through thousands of products. Merchandisers can now search for missing values, recently added items, find products with no product images, find all inactive products, find all products in a particular brand, and find all products that belong to a particular product type, but don’t have a brand name. for example.

Integrations

Improved Bulk Import

We’ve improved the bulk import of high volumes of product data into and from Oracle Commerce Cloud using our Admin APIs, making it easier and faster to import and export product data from an external system. The product data can be brought into Oracle Commerce Cloud in bulk, published, and loaded into the store.

The bulk import time of products is now 3x faster than the existing product bulk plugin and can be used for all product types supported in Oracle Commerce Cloud.

Update 19C Week 7

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Feature Notes
24 SEP 2019   Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Storefront

Related Products API Improvement

We’ve provided a new optional global setting to skip retrieving parent category details from related products, on product listing and product detail pages when related products are present. If used, the parent category details will be retrieved only once a shopper selects an individual product to view.

This helps avoid loading any unnecessary parent categories and reduces the amount of data returned, speeding up response on pages that display related products.

API Improvement for Large Number of Product Types with Variants

We’ve also added a new optional global setting that allows merchants to skip loading and using variant information and SKU properties from the product type data on the page call (Variant information and SKU Properties are still available for the product itself). Accordingly, we’ve included new versions of the Product Details and Product Listing widgets that use variant information and SKU properties from the product, instead of page information.

Using this new feature is particularly useful for merchants that have a large number of product types with many variants. It helps avoid loading duplicate data which significantly reduces the amount of data returned and speeds up response on the Product Listing and Product Details pages.

Experiments

Export of Experiments Results and Improved Navigation

Two new features have been added to the OCC A/B testing tool, Experiments:

  • Ability to export Experiments results in .csv format, allowing merchants to download results of A/B tests and analyze the data more easily in an external tool of the merchant’s choice.
  • Direct navigation from Experiments modal to the main application for A/B tests of all states (not just In Progress and Complete).

Update 19C Week 3

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Feature Notes
27 AUG 2019   Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Guided Search

Enhanced Search Response

OCC search response is optimized for performance, returning only the most relevant SKU in the response. We have improved this further by adding configuration options that allow a developer to specify:

  • whether all SKUs should be returned: "maxChildRecords": -1
  • which product-level attributes should be returned: “attributes”
  • which SKU-level attributes should be returned: “childRecordAttributes”

To leverage, download the search service using:

GET /gsadmin/v1/cloud/pages/Default/services/guidedsearch

Add properties, then upload.

Update 19C

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Feature Notes
09 AUG 2019   Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Promotions

Shipping Discounts on Shipping Groups (PMDL/API Only)

Merchants can now apply shipping discounts to shipping group totals instead of just order totals. Shipping Discount promotions can be created based on number of items in the shipping group or the spend amount in the shipping group. For example, Spend $50, get free standard shipping (items must ship together) is now supported.

NOTE: This is an API only feature available via PMDL.

Promotional Upsell Messaging

Merchants can now notify shoppers about available promotions throughout the shopper’s journey, increasing awareness of promotions shoppers can take advantage of, take-up of promotions, and overall sales conversion. When shoppers are close to qualifying for a promotion, merchants can message an appropriate action (e.g. Spend $50 more and get free standard shipping). The messaging dynamically updates as shoppers add items to the cart and once a shopper has received the promotion, a custom success message can be presented (e.g. Congratulations! You’ve qualified for free standard shipping!). 

The ability to create the upsell message for a promotion and add “tags” which indicate where in the storefront a promotional upsell message should be displayed is available in the OCC Admin UI via a rich text editor. These tags allow marketers to have more control over where, how, and when the promotional upsell messages are displayed to shoppers. However, in order to fully use Promotional Upsell Messaging, the merchant must also create a custom Promotional Upsell Messaging widget, add that to the appropriate layouts, configure which tags it uses, and how many promotional messages to display. The sample widget is available on Oracle Cloud Customer Connect.

Audiences and Personalization

Custom Query Parameters

In addition to being able to build audiences of shoppers based on UTM query parameters, merchants can now build audiences of shoppers based on other custom query parameters that are included as part of a shopper's visit URL (current session only). 

Landing Page and Referring Site

Merchants can now build audiences of shopper based on either:

  • A landing page on the OCC site
  • Referring site (current session only)

AddThis Support

Now merchants can leverage Oracle AddThis data to help provide even first-time visitors (in addition to registered and anonymous shoppers) with relevant site experiences. AddThis data can be used alone or in conjunction with existing attributes and parameters to build powerful Audience rules for targeting content, promotions, and products to shoppers, driving conversion and retention.

NOTE: Due to GDPR, AddThis is not operational in Europe, so audience rules that evaluate AddThis interests will behave as though European visitors have no interests.

Catalog

Default Parent Collection: API Support

Oracle Commerce Cloud now includes API only support for setting up a default parent collection both per catalog and per product. Specifically, it supports setting up:

  • A default parent collection per catalog for linked collections which are visible in more than one catalog or collection.
  • A default parent collection per product for linked products which are visible in more than one catalog or collection.

Default parent collections are required to be able to use the breadcrumb functionality within Oracle Commerce Cloud. This means that if a product is, for example, returned from a search, then the collection associated to that product will be displayed in the breadcrumb. If a product is in multiple collections, the breadcrumb will display the default parent collection.

Publishing

Publishing UI Improvements

We've made two publishing-related UI improvements. First, we've made it easier to find items to publish in the change list. You can now Sort by Publishing Event. Second, we've made it easier to find the Publish All option which allows merchants the ability to publish everything in the change list.  

Search for Scheduled Events

We've added the ability for merchants to search for publishing events by name, making it easier to find specific events they want to publish or review.

Experience and Design

Cross-Site Hreflang Support (API Only)

For merchants with more than one site, OCC now has native API support for hreflang references across sites, allowing merchants to utilize out of the box functionality for linking these language variations. This new API allows merchants to organize site-language combinations into hreflang groups of two or more. Hreflang tags will be applied on the storefront for language versions of the same page within a group. Allows for the ability to define a default for each group (x-default).

Lazy Loading of Images

Our new lazy loading of images enhancement helps increase the speed of meaningful content paint and perceived page load by recognizing which images are in focus and loading them first. It allows pages with more content to be presented without necessarily paying a price in page performance. It also allows the ability to configure a delay so that images that are out of focus can be loaded in the background later.

This feature is turned off by default and can be activated via the API.

Catalog and Promotions

Non-Discountable Products and SKUs

For products and SKUs that should never be part of an item or order promotion (promotion (e.g. MAP product), merchants can now set a flag once and exclude those products and SKUs, rather than having to manually exclude them from each individual promotion. Any product or SKU can be marked as discountable (the default) or non-discountable. The discountable flag is only used for consideration in item and order promotion eligibility.

NOTE: These items can still have a sale price set in the price list. Also, products and SKUs marked as non-discountable will still be included in shipping promotions and discounts (e.g. Spend $100 and get free standard shipping).

Integrations

Content and Experience Cloud Integration Improvements

We've made a few improvements to the Oracle Commerce Cloud integration with Oracle Content and Experience Cloud, including:

  1. Merchants can now set up the integration within the Oracle Commerce Cloud Admin by using their Oracle Content and Experience Cloud account credentials.  
  2. Viewport support has been added for Content Layout Type, making it possible to develop viewport-specific content and improve the mobile experience.
  3. A Sort by Date option has been added for the Content Listing Widget.

Experiments

Enhanced Navigation Flow

We've made it easier to access Experiments within the Admin UI by adding a direct link to Experiments from the Marketing area. This is especially useful for users that do not have permission to access Design Studio. We've also made it easier to get back to the Design Studio layout a user was on when launching Experiments by adding a deep link in the navigation.