This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 03 NOV 2020 | Created initial document. |
This guide outlines the information you need to know about new or improved functionality in this update.
DISCLAIMER
The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.
This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.
Integration with Subscription Management
With subscriptions becoming an increasingly popular way to buy products and services online, businesses are looking to strengthen customer relationships and evolve their strategies by taking advantage of a solution that also supports complex products and services.
With the release of the Integration with Subscription Management feature, CX Commerce customers now have access to new functionality for generating loyalty and long-term customer relationships while simplifying the commerce experience.
Key benefits:
- Self-service for managing the entire life cycle of subscription management
- Self-service capability for subscription management of complex configurable services
- Subscriptions can be created and modified seamlessly across CX Commerce, CPQ, and Subscription Management applications.
Integration with Subscription Management is applicable for both Commerce B2C and B2B customers. This integration requires CX Commerce and CPQ with Oracle Integration Cloud (OIC).
This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 28 AUG 2020 | Created initial document. |
This guide outlines the information you need to know about new or improved functionality in this update.
DISCLAIMER
The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.
This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.
Edit Catalog Directly on Storefront
With this feature, businesses requiring frequent and high-volume catalog updates can now edit catalog items and move them directly to production, bypassing the publishing process.
Business users and merchandisers can see results of the changes immediately on the storefront, providing increased productivity whether changes are nightly or throughout the day.
Capability highlights
- Ability to edit catalog items via Admin UI and CSV file import.
- Ability to edit catalog items via Bulk Import API and Admin API.
- To accommodate direct edit, a search indexing schedule is automatically created and run every 15 minutes by default.
This feature must be turned on via API.
This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 05 AUG 2020 | Created initial document. |
This guide outlines the information you need to know about new or improved functionality in this update.
DISCLAIMER
The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.
This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.
With this release, merchandisers now have access to new and improved tools for managing and re-ordering products within collections in addition to performing operations on multiple products at one time. Products designated as inactive are now visible at a glance.
Capability highlights
- After selecting one or more products, merchandisers can link to single or multiple collections and select preference for viewing.
- A gear menu has been added to each row in list view and enhanced in the product listing toolbar.
- Merchandisers can reorder multiple products within a collection using drag/drop in list view.
- An inactive badge has been added to the product tile.
With this release, merchants can leverage new Store Extension APIs that have been added to the Store API set, previously only available on Admin. Server-Side Extensions and other integrations can use these APIs to support shopper experiences at scale.
The following new Store Extension REST APIs are now available:
- /ccapp/v1/profiles
- /ccapp/v1/organizations
- /ccapp/v1/organizationRequests
- /ccapp/v1/orders
These new APIs at /ccapp replace calls to /ccadmin/ and offer greater scalability and performance.
New Property in Order Payload: itemDiscountInfos
A new property, itemDiscountInfos, has been added to the order payload providing a list of the item promotions and discount values applied to cart items. The property has been added to the Admin order and SubmitOrder webhook payloads.
Key benefits:
- The information is now presented in an easily consumable format.
- Provides more granular details about the discounts have been applied.
- Can be used for reporting as well as sent to downstream systems (e.g. financial systems).
New Property in Order Payload: orderDiscountInfos
A new property, orderDiscountInfos, has been added to the Storefront, Admin, and Webhook order payloads and provides a list of the order promotions and discount values that apply to each cart item.
Key benefits
- Provides more granular details about the discounts that have been applied.
- Can be used for reporting purposes as well as sent to downstream systems (e.g. financial systems).
- The order discount values are proportionate at each item level.
Bulk Import of Prices (Prices Plug-In)
With the release of our new Prices Plug-in, merchants now have the capability to bulk import prices for products and SKUs from an external system. Existing price list groups can be updated with the latest prices from an external system as well. This is designed for instances when prices need to be imported frequently from an external source.
NOTE: The plug-in cannot be used to create a price list group, as it must have previously been set up in CX Commerce.
Supporting Custom Property for Rich Text Fragments
With this new feature, merchants can now create Audience rules from shopper and account profile data when the customer information is provided in a lengthy XML string (e.g. through SAML response).
The fields provided in CX Commerce may not be enough to hold the XML strings sent to the merchant from an external system, like a third party loyalty, marketing, or SAML identity provider. Storing in a custom RichText property on the profiles allows merchants to create rules to ensure a consistent personalized experience.
This feature also supports both B2C and B2B.
CX Commerce search now provides developers the ability to enhance user experience by customizing faceted navigation. The Facet Management API enables developers to manually order facet values, add metadata to facet values and create custom price range values. The feature also supports custom price navigation requirements.
The following examples describe the capabilities made possible with this feature:
- With facet values such as sizes small / medium / large that should be ordered manually rather than dynamically, you can now sequence them using the API.
- To associate swatch imagery with color values, custom metadata can be added to the values.
- If the out-of-the-box price ranges are not suitable, you can create custom price range values e.g. $0-10, $11-25, $26-$50, $51-$100, $101-200.
NOTE: Changes to facet values require an index to view results, therefore need to be published to take effect.
The Facet Management API feature is currently API only.
With this release, CX Commerce Search now utilizes machine learning and decision science to determine the optimal results to present to the shopper, improving the relevance of the shopping experience and increasing the likelihood of conversion. The keyword search results are calculated using a combination of factors, including shopper behavior, shopper purchasing history, trend analysis, and view data.
This new feature works in harmony with dynamic curation and search relevancy. Manually boosted products take precedence followed by products identified by machine learning, with all remaining products ordered by relevancy and dynamic curation criteria.
As this feature impacts the results displayed on the site, it is not enabled by default. The feature needs to be explicitly enabled and will take effect once the overnight process has completed.
CX Commerce storefront’s pre-integrated feature set includes search autosuggest, also known as “type-ahead,” which presents products that match the characters entered by the shopper.
With this release, you can now utilize an alternative autosuggest pattern and present matching searches that are popular on your site, making it more likely for shoppers to find what they are looking for more quickly and improving the shopping experience. For example, if a shopper enters “blu,” you can show “Bluetooth speaker,” “blue dress,” “blusher,” and “Bluetooth headphones.” The automatically generated suggestions can also be supplemented with manually created suggestions.
The feature is currently API only, requiring associated client-side code to display.